Sino-Canada International Courier

Worst customer service experience ever! If I can give zero star I would. I inquired about the shipping price for some vitamins, and I was given two packaging methods to calculate the shipping cost. One packaging method is by number of vitamin packages per shipping box, another method is by the weight of the shipping box. When I went to the store with my items, I found out that the store employee tries to play the numbers game with me, the outrageous thing is that they try to limit the number of items per packaging box, but they also charges me double of my package weight (6 items weight 3.2 lbs in total, they want to charge price of 6 lbs). When I try to ask for why I am getting charged double the weight of my items, the guy with the "Gucci" shirt was very impatient and told me that "6 items = 6 lbs". I was so shocked by his ignorance and lying straight to my face, so I told him I do not understand your calculation method and I will go with another courier company. Before I leave I heard this "Gucci" shirt guy told his co-worker that I was a crazy person. What kind of courier company treats their customers with no respect and insult them if they decided to not do business with you. This is the last time I will ever step into this store again.

I am surprised that this place hasn't went out of business yet. Treat customers with no respect and employees are not familiar with the price quote. Very frustrating to deal with them, but I guess that is what you get for being a budget courier store.

Fast and reliable service for shipping stuff to China, highly recommended!

First of First, if you want to save tax and duty to send packages to China, this is your 1st choice in GTA. The Chinese custom clearance time can varies from 5-10 days, that is the major time you will see on the tracking system. But you dont pay any tax and duty as long as you send them by the company's guideline.Normally it takes 10-15days to arrive to your package's destination after you send them. If by chance, the Chinese custom slows down the clearance time frame, or very tough on inspection, or if you sending packages on Chinese long weekend, it will delay. for the year 2015, the delay happened once in Sept. For the year 2016, end of Oct packages are delay by 15 days.

Way cheaper than Canada post for sending packages to China.