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Google Reviews

Refresh Reviews 2.6


Jun 22, 2018
Helpful and efficient. Great service. Thanks.

Apr 5, 2018
After I specifically requested my parcel to be delivered to my place, surprisingly on the next day I found out (after a long wait at home) that I still have to pick it up myself at their place !! The lady on the phone told me she didn't get any note for delivery request ......Purolator is truly my top candidate to receive a 1-star award from me

Dec 9, 2017
Worst service in North America. Won't call you if they missed delivery. No way to get in touch with the delivery guy. Representative will tell you 'We have 100s of deliveries to make everyday day'. This is after I have to go do the pick up myself after waiting for 10 days. And this is not my first time experience. It just keeps happening over and over again. So frustrating !

Apr 24, 2018
I had to drive 17kms to the lakeshore outlet to pickup my package and now they are late with the second package by 5 days. No worries.

Jan 10, 2018
I have been told to never talk trash about anybody because they are good people who made mistakes, so I never make a review on google maps because I never have anything good to say, so I keep my mouth shut but never in my life have I been played so badly that I wanna do something. I am beyond outraged that this thing you call a company lost my package, and it is not any other package. it was a keyboard I saved up for. I had to save my lunch money (i go to high school) for 3 months just to get this keyboard and mouse combo. I even paid for 2-day shipping and told everyone that I was gonna upgrade for once. but oh boy was a wrong. at first, it took 3 days to get my package shipped and I was okay with that. then it takes the package a day to get onboard a plane/get to an airport. fine with that sure, takes two days to get to Toronto, I was mad and upset but at last, it was in Toronto I said to my self (oh boy was I wrong) then after a day guess what? rescheduled for the next business day! I was even more upset but I was okay with that sure, then rescheduled for the next business day. I cried that day, not sleeping just to get my package on time. after a week it "On vehicle for delivery" and after a day it arrived... after that, I never heard about it again and it was lost forever in storage. I learned something though, never ship with Purolator and tell the shipper to never use Purolator again. so right now I don't mind if you help me because I still want my package but aside from that I would never recommend this service and even to the people I hate the most.


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