Canpar

Absolutely the worst! If you ordered something and see Canpar as a courier - get ready that you will have to go and pick it up yourself in a different city. And also that they won't let you take your package easily. In my case they never even called the buzz and just left a notice on my mail box that the delivery attempt was unsuccessful!! Like what?!!!! How can it be successful if I didn't know they even came?? In addition, because I absolutely can not come and pick it up myself I called them and asked if another person can come and pick it up for me. They said YES! All you need is your delivery notice and an ID of a person who is picking it up.And I asked them twice if they are sure that this is all they need. Again they said YES. Guess what??? When my boyfriend comes to pick it up - they won't give it to him! Saying they need a piece of my mail with an address on it. Was it so hard to mention it to me? And I even gave him my ID because I felt that this guys are troublemakers. So my package is still there. These guys are a joke. Worst of the worst!

Customer service representative obviously just wanted to get rid of me from the start when all I wanted to do was confirm where my package was with the tracking number provided. They ended up shipping it to a location an hour away signed to someone else other than me and marked it as delivered. Person on the phone did not try to help at all and just redirected me while giving me attitude for no apparent reason. Rarely have problems with other couriers, if you're a company looking for a carrier avoid CanPar.

Third time getting a parcel from canpar and each time I was at home and yet was given a delivery notice and had to get out to etobicoke to get my parcel. These guys are brutal.

Purchased something online that was supposed to be delivered by Canpar. They didn't deliver it, didn't call or leave the delivery notice. We had to pick up the item and spend additional money for the cab ride home... Can't wait when businesses like these are replaced by robots.

Unable to track my package online at all. No address on the notice and there's absolutely nothing on the website. No one answers the phone on the weekend so i called on the fourth day, finally found out where it is, went to pick it up on the fifth day..... It's gone!!!!! You're supposed to give me five days to pick it up and you decided to take it away before 1:30pm on the last day. Are you freaking kidding me??? Another courier I hate. Why didn't you simply put the address on the notice????? I could have picked it up the first or second day if I have all the information in the first place. And when I asked if I could have it redelivered, I have to pay $10 for your faults. Yes it's your faultS as you could have made it a while lot easier for your customers if you could promptly update the status on the website, simply put the package location on the notice, and take the package back after the fifth day NOT early in the day on the last day.