Got a delivery notice one day because I was at work. No pickup information on it. Got another one the next day, same thing. On the third day I got fed up and left a post-it on my mail box asking for the pick up address, and the delivery person wrote it on another notice, but no hours of operation. So I went to this place at 5:45pm and the door was locked. Weird. No hours of operation on the door at all, or on their website either. I assumed they were closed. So I asked someone to pick up my package and I wrote a note saying I authorized this person to pick it up. She went there earlier in the day to make sure they'd be open. She got my package and mentioned to the guy at the desk (a “biker looking†guy) that the door had been locked the day before. He said “Oh yeah sometimes the owners lock the door early, it happens! You should have tried a different door. Why didn't you try yelling down the truck entrance??†She pointed out to him that the other doors said Employee Only but he wouldn't have it. I wasn't about to break into this delivery place to get my package! Never did this guy say “Sorry, it shouldn't have been lockedâ€, which would have made it fine, he really didn't seem to care that customers weren't able to get inside!
There's not even a phone number for this place to be able to call and ask questions! Their website hasn't even been updated since 2015. Ridiculous.
If you are forced to pick something up from this place, they close at 6 o'clock. If the door is locked, either try entering doors you aren't allowed to go into, or knock on them all like a madman. Apparently that's okay.
