The UPS Store

UPS is a terrible company. They do not put any effort into attempting a delivery and will often just leave one of those "We missed you" papers on your door without ever even knocking. And even if you do manage to get a shipment from them it will probably be damaged (like a computer monitor I ordered online; they destroyed it.) Use any other carrier. UPS is not trustworthy and they don't care about you or your shipments.

Man, I hate UPS so much. Everytime all the time the screw your orders up. I was supposed to recieve my parcel yesterday. I literally sat outside from 12 noon until 6 at night by the front door waiting for this parcel to come. Then I get an email that says... This package is being held for a future delivery date. / The package is being held for a future delivery date. It still says that noon the next day. So I wasted a whole day waiting on this and now it is still not coming. So i'm quite miffed about this. UPS never gives you estimated delivery times either. Could be anywhere from 9am up to 8 or 9 pm. If you miss the delivery which happens more often than not, they only give you one more chance before sending it back the person that shipped it. They never ring doorbells or knock either. Just stick a note on your window and bolt. Which is why you have to literally wait by your door until they come. .... and then they never come !!!

I ran into the UPS store on Charlotte Street 10 minutes before closing! I realized the library was closed and I needed to print and ship off some documents. The woman working at the front desk was extremely kind and helpful! She told me to take my time even though I was still there after closing. I appreciate her help! I will be returning to this location in the future.

I don't have a particular experience with UPS in the past. but the package that I was to recieve today didn't show up. the first 2 attemps by UPS was mainly my fault for not being home to receive the package. But the third time was horrible, I was home all day and was expecting UPS delivery at around 3:00 pm today. UPS showed up but I did not hear any knocking on the door or the sound of the door bell ring and UPS just left a note on the door that said "this was out final attempt". So I guess the package is ought to be return back to USA now. the rating I gave is solely based on today delivery. PLEASE do look for a door bell before you guys left the note. Thank you so much

I love these guys. Very helpful and friendly.