Staff at the Depot are helpful, delivery drivers are friendly and courteous. We could use internet to track our parcel yesterday, as to time picked up, in the system, and even got an email today saying it reached destination. I would call that excellent service. Over the many years and many deliveries received and sent, any of the very few hiccups have been dealt with immediately, and we are happy with the service. It would be nice to have a phone number for our local depot, but it’s the norm now with big companies to have to contact a central number. Thanks!