Purolator

whoever delivery today with brown hair glasses and a gray purolator sweater should probably be fired! not sure why anyone thinks it’s appropriate to bang on a door and ring a doorbell like 10 times within a minute and then when you tell them not to do that because you have sleeping kids she is extremely rude at your door.

The last two packages i’ve ordered: 1st one i watched him pull on my driveway and put slip on my door, did not knock as i was sitting in the kitchen watching 2nd one got a txt saying my package in pembroke? got there asked why and the package said he tried to knock and no answer, checked our cameras no delivery was even attempted, & no slip was left this time. Now i have to go out of my way to pembroke to pick up, so much for paid shipping.

Having an absolutely horrible experience with Purolator this week. They did not deliver my package yesterday marking down in the notes that ‘receiver inaccessible’. So called them and spoke to nice lady who told me that they can’t seem to find out why it wasn’t delivered, but most likely new driver. Made some instructions for the driver and told me it would be delivered today. Well repeat scenario as yesterday. Again called their service hotline and again they were not able to tell us why they couldn’t deliver the package. Possibly that driver could not see my house and wasn’t comfortable going down the driveway because of ice? They could not give me the name of the manager that ‘may’ call us tomorrow if they have the same problem. Really? Can’t give me a name and number to talk to? Absolutely unacceptable. My road is a typical renfrew county dirt road. I took pics. It doesn’t even have snow on it. My driveway, though has some ice on it, is ploughed. Also took a picture. So now we sit here with no idea when package is arriving. FYI, FedEx delivered my other package no problem.

Terrible service they refuse to deliver our packages from Amazon to our location but are gappy to leave their note saying we attempted to deliver but you were not home All lies Smarten up purolator I’m not driving 1 hr to get my products

dont expect to get your package if it heavy been waiting 2 day as my package sits in Pembroke and they dont have a second person to help deliver it according to the message on the tracker