Get to the top of the directory by claiming your business!
Purolator

Purolator

Claim Business
3.0 Google Review
375 University Ave, Toronto, Ontario, M5G 2J5, Canada
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.0


May 24, 2019
Slow Service. They said i filled it out properly then i noticed in the copy they gave me that my name was in the address and the address in the name. I asked if it was ok and they made me refill again. Got on the line and had to wait again.

May 27, 2019
By far the worst courier. Drivers always find reasons not to deliver to building. Instead I have to pick up at their location.

Dec 27, 2018
UPDATE: Purolator has refused to issue a refund, stating that the situation was out of their control, despite abysmal customer service and zero communication... Worst courier service ever! Purolator, the company of choice when you want to pay 100$ to have your documents lost... Despite being told that my guaranteed delivery was BEFORE 10:30 am on Thursday (October 25), it has yet to be delivered AND no one can tell me where the package is. So far various Purolator agents have: 1. Told me that a tracking specialist would call me with an update today-- Never happened 2. Blamed me for dropping off the package too late--I paid for next available drop off date, which was Thursday morning, how exactly is this my fault... 3. Confirmed that the current location of my package is unknown and I just have to "wait it off" 4. Dragged their heels with issuing a refund, which honestly should have been generated instantly when they missed the "guaranteed delivery service" 5. Provided no apology, next steps, or solutions I feel incredibly guilty that my friend's Visa application is now delayed because I chose an unreliable courier with terrible customer service. Future customers be warned, avoid Purolator! I hear carrier pigeons are more reliable these days...

Jun 7, 2019
Terrible service. They don't even make an proper delicery attempt. Just leave pick up notice on the door. No business should use purolator. You will lose your cutomers. Takes 10 minute to speak someone on the phone.

Mar 27, 2019
Location was hard to find. Only to find out that it is actually inside Staples. No signage or anything.


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Latest Industry News

Opening Hours

Mon:8 am - 7 pm
Tue:8 am - 7 pm
Wed:8 am - 7 pm Open Today
Thu:8 am - 7 pm
Fri:8 am - 7 pm
Sat:10 am - 6 pm

Courier Near Me

NK Express Moving & Couriers

NK Express Moving & Couriers Claimed

75 Evanston Dr, Toronto
AOne Holding

AOne Holding Claimed

327 Klassen Crescent, Saskatoon
Leyun express

Leyun express

9030 Leslie Street Unit10, Richmondhill
Jeux Mania

Jeux Mania

3079 Bd De Mascouche, Mascouche, QC J7K 3B7, Canada, Mascouche
FedEx Authorized ShipCentre

FedEx Authorized ShipCentre

123 Queen St W, Toronto