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DHL Express ServicePoint

DHL Express ServicePoint

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3.7 Google Review
Toronto, Ontario, M1P 4P5, Canada
(855) 345-7447 www.dhl.com
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Google Reviews

Refresh Reviews 3.7


Jun 28, 2018
I'm satisfied with service. Nice speaking lady there. Treated well and happy with their price compare to other alternatives

Apr 20, 2018
Worst experience... slow and rude lady serving customers. Would not recommend shipping at this location

Feb 16, 2018
An expensive service that is manned by unprofessional and uncouth delivery personell. During last delivery, the guy nearly broke my apartment door with his loud banging ....twice in quick succession! When I asked him the reason for his 'aggression', he told me that his instructions were to knock twice as hard as possible and then walk away if there was no response! There is no consideration at all for the occupants......someone could be old, handicapped, pregnant, hard of hearing, stuck in a far corner of the home or basement......or in the washroom or saying prayers. Why the hell would DHL not call ahead to inform of an impending delivery. Most if not ALL delivery companies offer a time frame during which the delivery would be effected. We have a family member at home who is seriously ill and cannot be left unattended. Therefore we are home 24/7 even when the patient is in hospital. We are a senior citizen couple, both with mobility challenges. To sum it up, DHL DELIVERY IS A NEEDLESS AND AN EXPENSIVE PAIN. The delivery person is a born liar......as he never attempted to deliver a very sensitive package like he claims to! It's time to either re-train ALL delivery staff as well as the Customer Service manager and his department or for DHL to shut down its operations.

Mar 6, 2018
I usually don't like to give negative reply. DHL will charge you enormously for custome duty and fees which was not declared at the time of purchase !!!! Also they don't commmunicate well at all!!!! I clearly told them to deliver after 3 but they never listen !!! Then I told them to keep my shipment at twin centre guess what again they gave it to courier guy which you can not communicative or requested !!!! You have to wait almost three days to get the parcel even it is just 3 Km far !!!!!!

May 4, 2018
Good customer service... very knowledgeable...

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