Purolator

I were home whole day, the driver didn't knock the door or ring the bell. but left a pick-up notice......Now I have to drive to remote for picking up. What a great service!!!

Friendly staff and provides the service you'd expect but it's in a weird, off the beaten path area where you'd expect to find factories and speciallized businesses that don't have many over the counter transactions. I visited here once and for one reason or another I had to walk here. It's a long, secluded road and the quickest way out is the way you came. So I wouldn't suggest walking here.

The issue I have with them is they lack customer service. My package is big and so they delay it by a week. I had to ask Amazon what was going on and when they got involved suddenly my package shows up 2 hours after Amazon responded to my email. However of course I am at work when they try to deliver it. I message them early morning to see about rescheduling delivery and they explain the depot will have to call me and they take my number. After getting home at 7:10pm i message again as i got no call and they respond they will call when they have a chance to. I was okay do you have a timeframe and all they say is I cannot give a timeframe and it may be the end of the week. What kind of customer servive response is that???!!! I had deliveries done by Canada Post, UPS and Fedex and this has to the worst ever courier experience i ever had. Lets see if this call will ever happen! 😡

Total desaster dealing with these guys. They dont even try a delivery,they just return to sender. I hope amazon starts using these clowns asap.

What do these people get paid to do? A shipping service that probably spends more money staffing their pick-up facilities then they do on their drivers. I'm not impressed with the idea of driving/cabbing/or taking a bus out to one of their incredibly remote locations. This carrier "service "is is the most inconvenient form of shipping I've experienced. I wish retailers would choose ANY other carrier service except this one. A pigeon could do a better job.