Loomis

If you hand your package to a homeless dude on the street and give him a high five he’ll probably be more reliable getting the package to it’s destination. Driver “couldn’t locate bad address” even though address was verified correct. I’ve never had a problem with deliveries before. Staff had a bit of an attitude too.

There should be a zero star. I have been waiting since March 20 and now its April 26 only to find that my item was delivered to an unknown third party nowhere near the address on the label. I suggest reading lessons and drivers that cannot be conned by anyone to get a delivery. All April these guys made midnight runs to their own shop. Anyone reading this please don't be convinced that this will never happen again. Read the other posts.

Zero stars for their delivery service. Waited for a delivery all day just to find they didn't care to use the buzzer provided. Paid $35 for their service and had to spend an hour picking up the package myself.

I wish I could give this company 0 stars. What an absolute garbage courier service. Do yourself a favour and book with LITERALLY ANYONE ELSE. This company was booked on my behalf for a medication delivery yesterday (Wednesday) before the Easter long weekend. I did not receive it at my workplace, so I called today (Thursday), where after waiting on hold for a good 10 minutes the automated system gave me an option to dial an extension, dial a number for the directory, or wait on the line for assistance. Then, after about 4 or 5 repeats of that same message WHILE I WAITED ON THE LINE, it said "Thank you for calling. Goodbye," and dropped my call. I reached out via the Online Chat service where I reached someone immediately, and advised the urgency of the delivery and the hours of operation at my place of work, and that it is closed tomorrow and Monday. She advised that she notified dispatch that it is urgent and must be delivered today, and when I proceeded to ask further questions and clarification about delivery and being able to contact someone if there's a problem, she was incredibly rude, didn't answer my questions, and kept saying "is that all for today please." Don't even get me started on the horrible grammar in addition to the abysmal customer service, or the fact that I had to repeat what I had already typed a few times over. I received my medication in the end (10 minutes before closing), but good grief. What a ridiculous ordeal for what should be a simple, basic service: Point A to Point B in a certain time frame, and with some at least DECENT customer service if there's an issue.

Never use this company. I ordered one small item from Costco. The delivery guy is only available morning time. So I understood the situation. I called ware house and ask to keep by March 25th because I go to Japan right now. The lady told me she keeps it and pick up when I return. If the lady did not tell it I may hire a person to pickup because it is very important material for me. I ask my friend to pick up it on March 19. They already returned it and say they never guarantee to keep it. Never apologize it and say only like parrot. If the lady apologize, then I just think an accident happened. Anybody can makes mistake but important thing is afterward. Is it possible in 2019 on delivery revolution period? I called to Costco and asked never use this company otherwise I do not order anything. One star is too high to rank.