DHL Global Forwarding

Buckland is better! Dhl sucks!

Worst business in American History! !!!! Their mission statement is a joke because nothing they say they live up to. I have had multiple packages lost, extremely late delivered, and no help from them at all. As of right now I have a package still in Ohio that should have been delivered Saturday. They have left me on hold for 30min and I’m still holding. This isn’t the first, nor the second time they have done this. Even with me ordering products early they still never arrive on time which reflects on my business. As a business owner I know what it means to not only honor your mission statement but to make sure you go above and beyond for your customers. They have no idea what Excellence. Simply Delivered means ........😡😣

Great people on the docks fast service for loading and unloading, office people are slower than molasses in January with paperwork.

Why people use their customs brokerage service is beyond me. They are the slowest broker, always issues. They never have a problem reminding you "We dont just have one customer with one file per day" even their automated phone system doesn't work. It sucks @ voice recognition. So frustrating.

Absolutely the worst customs broker to work with. I would not recommend my worst enemy to them. They should feel embarrassed about how bad their service is. Stay away and use Livingston or someone worth doing business with.