Medex Courier Service Ltd

I have been a customer of Medex Courier Service Limited, for a period of slightly more than 28 years. During than lengthy time period, I have received unparalleled service and dedication. My packages and parcels have been delivered on time, and not once has a package been lost. I have discovered over the years, that the delivery of letters and packages, is closely monitored, and secure. I can recommend wholeheartedly, Medex Courier Service Limited, as a superior delivery service.

On each of the occasions we used Medex, they have been prompt and patient as we sometimes don't have our package ready. Very reliable.

We recently had an urgent need for an expedited delivery to a business in the County. After contacting Medex, they had our item picked up and delivered within the hour. Now that's service!

Worst courier company yet!! Package was on time and in Windsor on a Friday (sent on Thurs from Mississauga), ready for delivery in Kingsville. After putting the package on the truck to be delivered, driver said that the package was "unable to deliver" and sent back to Windsor. It was then sent back to Brampton and returned back to Windsor on Monday, where it sat and nobody did anything to find out where it was supposed to go. I called Loomis (Medex is their authorized courier branch for the Windsor Area) and complained. Loomis took my complaint and told me that the address was not on the package, only our company name and town. Received the waybill from the shipper with our address CLEARLY marked on it AND another shipping address label also on the box too. So Loomis lied to me. Then I was told that the package would be at my address first thing in the morning on Tuesday. After talking to Medex, they said it would be here around 10:00 am. I had to cancel 2 trips to my customers plants since this package was not in my hands when it should have been. As of right now, it's Tuesday at 9:25 AM and no package has arrived yet. To top it all off, they said that they could not contact their driver when he's driving (Medex has never heard of Bluetooth devices apparently). So a driver is stopped for one minute while delivering and driving the rest of them time. So in other words, they might be able to talk to him about 2% of the time during the day otherwise, no contact?? Really?! DO NOT EVER USE MEDEX FOR YOUR COURIER NEEDS!! THEY WILL SCREW IT UP ONE WAY OR ANOTHER AND CAUSE YOU TO LOOSE YOUR CUSTOMERS AS RESULT. THEIR SERVICE IS THE WORST I'VE EVER SEEN AND THEY HAVE ABSOLUTELY NO SENSE OF URGENCY TO FIX WHAT THEY SCREW UP!! TOTAL GARBAGE COMPANY!!

Worst courier ever! I tried to pull the door sooo hard but it's apparently locked. I looked into the window and the guy saw me but ignored me. I knocked on the door and he finally paid attention to me by just pointing at the door on the other side. I tried to open the door again but it's still locked.. It was not until five minutes later that the door was open. FYI: it took me almost two hours to get there.