Gophr

ETA is never accurate unfortunately. I regularly spend multiple hours awaiting items to be delivered and sent. This service may work for you if you are in an office and under no time restraints for the delivery, however if you want a smooth, efficient delivery with accurate time of collection and delivery look elsewhere. Would appear it’s just a side line gig for existing delivery drivers.

Great staff/team - responsive, quick, reliable and trustworthy. The office team are properly dedicated to getting the job done, Jacob in particular! Goes even better when the drivers that pick it up are like that of Tiago!

We've used Gophr since they started up and over the years they have honed themselves into a great service. It's an easy to use site, and really helpful to keep track of the couriers on the live map. I have found all the couriers and online staff alike to be conscientious, very efficient, on time, friendly and helpful. It is much appreciated.

I initially had a very poor experience, but Frazer did his best to make it right, so I have amended my original review from 1 star to 3. The original issue was that the item didn’t arrive. The second issue was that once I reported the issue, it took about 6 trading hours to speak with someone senior to handle my complaint. During this time I posted my original review, as it didn’t appear that anyone was willing to remedy the complaint. However, once I spoke with Frazer, we were able to reach an agreement and he took my complaint seriously, which I appreciated.

Often uses Gophr for urgent post within London and have never had a bad experience. Always delivered within the designated time frame. The drivers/couriers are always courteous and the face that you can follow your package in real time is very re-assuring. A great company.