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DPD

DPD

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1.4 Google Review
18 Willow Walk, England, SE1 5SU, United Kingdom
0843 133 1112 www.dpd.co.uk
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Refresh Reviews 1.4


Jun 21, 2019
Never have I ever experienced anything like this before. This is a joke, fully expecting to have to use a forklift truck to pick up my parcel from the shelf myself. Never ordering anything that is delivered by DPD again. Suggest you don’t either.

Apr 29, 2019
By far the WORST delivery service in the UK. They force their drivers to complete all deliveries for the day even if it means they have to work overtime. As a result, drivers are incentivised to not deliver parcels and instead mark them as “delivery unsuccessful”. I can’t tell you the number of times I’ve been home all day waiting for a parcel, only to have the doorbell never ring and to get a text message saying no one was home!

Jun 10, 2019
I wish I could give them a negative rating! Having to keep coming to collect my own parcels because the same driver refuses to deliver to my address! They need to be shut down! I'm in here right now collecting my 3rd separate parcel and there is actually noone behind the counter!

Jun 4, 2019
staggeringly bad. i have no idea why there is a single company in this country who would want to use this courier as a fulfillment partner. I have never received something from them without spending at lease 1 hour on the phone to their abysmal customer service team.

May 3, 2019
DPD are scammers/ cowboys/ liars/ cheats. They make their deals with companies based on a simple business model: how to make the customer do part of the delivery/ cheat the customer. I have had several experiences with them. Their 1st tactic is 'not to have the/ the correct postcode" close to delivery slot they text you about this so they can claim they did not have it in time for the delivery slot so they can propose delivering at a time or better yet a place of their choosing instead.

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