The UPS Store

extreme expensive printing. Bring you to color machine without asking. Charge 0.39/page for black and white print on the color machine. Who damn knows?

If I miss a delivery, it's almost less hassle to just pretend I never ordered it in the first place. One star is being overly generous. The woman who works here is miserable, and has been rude every time I've come in. Have been here multiple times with the same experiences.

Pleasant and easy to work with. After many visits I've never had any issues, and they've always been helpful and available

I'm a longtime customer at this store, my experiences have only been positive. The staff has always went above and beyond when helping me. There is countless good things I could say about this store, they're eager to help, kind, courteous and knowledgeable to my needs. They always call to let me know when my packages arrive, forward my mail when I'm down south in the winter and the list goes on and on, all things I never recevied with my previous mail service. Keep up the great service and thanks for all you do!!!

I've been using this as my go-to UPS store for over a decade. The owner (and the main person who serves customers) is a huge help. She cares more about her customers than anyone else I know and with the high volume of parcels, busy periods are to be expected. Probably not the best time to call with a hundred questions, when the service provider has a lineup in front of her. That's difficult for anyone to manage successfully. (picking up on some of the comments) Unfortunately, the owner/operator has had some health challenges (throat/face cancer I think and thus has a replaced jaw) which makes it very difficult for her to talk. I think, based on reading these other reviews, that people are misinterpreting her approach and phone voice as rude, when it's really just because it's hard for her to talk. There are hundreds of loyal customers who just get it and know Alice and how she operates. Can we have more compassion for a small business owner doing her best than all of these horrible reviews?! There is no one I would trust more to manage my mail and parcel collection and to help in a pinch when it comes to printing and other services through the store.