FedEx cant seem to deliver a package to Canada. A year and a half ago I sent a package to my son's school (cost me $60) and it still has not arrived (anywhere, not Toronto, not back to me... Just into the black hole). Now my son's phone died, had to buy one here because they don't sell phones with CDMA in Canada, and ship it to him there. He lives in a locked building and is always at the school, so I shipped it to a FedEx office at the direction of the FedEx employee here in CT. Package goes to the location and they refuse it because 'they did not order it'!?!?! Turns out that only certain FedEx locations in Canada can hold something and these locations are a secret that US employees are not allowed to know! So now, maybe they can redirect it to a proper office unless the person I spoke to does not have a high enough security clearance to know the proper location or maybe it will just come back to the US for another round trip. Next time I will drive the 20 hour round trip, less infuriating