Purolator

Absolutely the worst service I’ve ever experienced! The driver always leaves a slip without ringing the doorbell. Yesterday I was home, with all the lights on in the house so the driver would know people were in. Then just past 5pm he ninjas his way to the door and sneaks away! I don’t know how to deal with you anymore, should I leave the front door open next time? I will never deal with purolator or order with any online retailers that ships with purolator again. I’m sick of driving 30 minutes each way to pick up my packages every single time something is shipped with your service.

Constant struggle with Purolator. Every time a package is sent by them, I have to email back and forth with customer service and always end up having to retrieve my package at the warehouse. I live in an apartment building with a front panel to contact each apartment individually and Purolator always sends me the same "incorrect address" or "missing entry code" issue: I can't send you an entry code, unless you'd like me to slip my key card into an envelope for your delivery guy to enter the building?? There's no entry code! Call the apartment from the front panel, how hard is that?

They leave a note saying delivery was attempted but they never even rang the doorbell. Waited the whole following day and still nothing. Pickup point is far out of the city, difficult to get to without a car.

My second experience with Purolator much much better then first one. :) Thank you! Good job. Very fast.

Paid for express shipping only to receive a call 5 days later saying they attempted delivery. No slip was left on the door. The worst now is i gotta go pick it up at purolator in ANOTHER city, but why, you tell me. There is a purolator in my neighborhood. DONT DEAL WITH THESE GUYS!!