Genuinely stunned. If I could give this business zero stars, report to the BBB, and then proceed to charge Al for verbal assault, I would within a second. I am so unbelievably sorry for any person who has/will be forced to deal with Al since the STC shut down. If there is ANY other method to get your things to you - I would strongly suggest. As a business manager/owner - I understand how important a critical review is to a company. But after this continuous mistreatment/verbal abuse to both me, and my coworkers - I can hardly stand to see this business run.