Yesterday we had a.m delivery drop off 2 parcels 4.4.18 (still now on the ground and melting) right at lunch and both me and my wife watched the girl get out of the delivery vehicle walk up my step and place a small parcel in the mail box, no problem there but what we never saw was her throwing our parcels in the wet snowbank bellow the stairs, these were all specialty books not you typical paperback these were "premo" books, but no she threw them in the snowbank and if it wasn't for us taking a walk later that evening these would have been destroyed or stolen. She never rang the doorbell once, I know I was in the living room eating lunch at the time. That's their delivery standards now shall we get started in the cleanliness of their zoo or "depot". I'm personally disgusted with all the animals they have running free in there, don't get me wrong i love animals got 4 myself but to have them run free when people have allergies and hospital samples is just a reminder of how unprofessional this business is and the sad thing is we HAVE to use them they have the contracts for american parcels, total bull wish we had a normal reliable delivery system that could be relied upon not hit and miss as with p.m delivery