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Forest City Fitness

Forest City Fitness

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4.8 Google Review
460 Berkshire Dr, London, Ontario, N6J 3S1, Canada
(519) 619-8577 www.joinfcf.com
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Google Reviews

Refresh Reviews 4.8


Jul 13, 2019
This place is horrible with possibly the worst administration team around.They have been taking money out of my account for the past year and I have tried on 3 different occasions to cancel my membership. I had to originally cancel the membership because I was 12 hours north of London, ON working in a remote location and had no ability to come in to the gym in person to cancel my membership. They ignore the requests and continue to take out the money. It has gotten to the point where I am currently in the process of taking legal action through the consumer protection act. Avoid this gym at all costs unless you want to continue paying for a membership after you have tried to cancel the membership multiple times. On top of that the amount of money you pay for this sub par gym is the same costs as a gym membership with proper facilities and twice the space and equipment. Edit: I have no records of you ever trying to contact me since 2017. I am also no longer living in London, ON so I am unable to physically come into the gym to cancel said membership. Also, as per the consumer protection act it clearly says a written letter or email is sufficient to cancel a membership. I tried to email twice and sent a physical letter to you by carrier (which there is proof that you signed for and received). I have now filed a claim under the Consumer Protection Act and will go through them regarding the issue at hand. Your values started do not reflect the actions given by your administration staff.

Jan 21, 2019
I joined this gym at the end of October and so far I'm very happy. The equipment is all brand new and up to date. The staff is very friendly. The facility is clean, the cleanest I've seen for a gym and I've gone to 4 of the largest known gyms in Ontario and none have been as clean and maintained! The gym is small, but perfect for those like me that don't like crowded gyms and waiting to use equipment. The gym has several personal trainers and classes for all fitness levels. You can gain 24 hour access with your access tag.The prices average compared to other gyms, the only difference is they have a enhancement fee twice a year on top of the monthly fee but you get a say in what kind of equipment you want to see in the gym. They allow you to cancel at any time with a set fee rather then paying out every month remaining on the membership which I find very flexible because some gyms require the full year paid if you cancel. Although they don't have a pool area you can gain access to the Berkshire Club next door as a member with the gym. Over all I highly recommend trying this club out, you won't be disappointed!

Mar 5, 2019
Has everything you need, available on your own time. Clean, bright, secure with welcoming staff and knowledgeable trainers. 24/7 access, with emergency systems if working out alone. Free parking!

Feb 19, 2019
Kind & helpful staff, comfortable & clean facility. You actually feel like you matter at FCF. Definitely worth checking out for your new spot to lift.

Jan 12, 2019
A fantastic facility hidden along springbank. Everything you need including private change rooms, private workout rooms and pool.

INDUSTRY BLOGS

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