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Hotel St. Regis Detroit

Hotel St. Regis Detroit

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3.6 Google Review
3071 W Grand Blvd, Detroit, Michigan, 48202, United States
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Google Reviews

Refresh Reviews 3.6


Jul 12, 2018
The atmosphere was awesome! The waiter was attentive and made great suggestions. The first waiter was nice even though his shift was over. He sat us and gave us water. He started the first half of the first impression. I had never been to this hotel for anything. The lunch was really very good. I'd definitely come back again! Thank you Alphonz!

Jun 3, 2018
Only stayed here cause it's close to Amtrack station for an early morning departure. For that it was convenient. Otherwise it's an average hotel showing its age, albeit priced accordingly. The foam pillows on the bed were especially horrible. Ended up using a rolled up towel for a pillow 😄. I really hate foam pillows. The duvet was inside a duvet cover that is likely not washed after every guest. I'm just guessing though. It's a polyester "curtain" type fabric with decorative stitching. Doesn't look like something that would stand up to heavy, frequent washing. Breakfast not served till 6am so no chance to try the restaurant before our early morning departure.

Jul 22, 2018
Looks beautiful on the outside. Only 2 out of our 6 room had a/c working. Rooms never got under 80 degrees. Requested mini fridges as we would be there all week. Only got fridges for 3 rooms.

Jul 23, 2018
Rooms are a bit run down, could use a refresh. Overall decent for the price. Service was very good and friendly.

Jul 20, 2018
If i could give this hotel no stars, i would have. Worst hotel i have ever stayed at. They are outdated, the rooms are disgusting. We had a room where the youlet wouldnt flush. Finally, after 3 days of us complaining about it they went and "fixed" it. When we returned to our room, the toilet was leaking all over the bathroom floor. At 11:30 at night, they moved us to a new room. Just as disgusting, except the toilet flushed...and never stopped filling. Horrible customer service. Waited over an hour for eggs and sausage.

INDUSTRY BLOGS

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