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Pierre's Lock Shop

Pierre's Lock Shop

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4.5 Google Review
5151 Sunbeam Rd #3, Jacksonville, Florida, 32257, United States
(904) 737-5625 pierreslockshop.com
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Google Reviews

Refresh Reviews 4.5


Jul 15, 2018
My truck key broke in half on this sunday morning. I called AAA and was dispatched an employee of Pierre's. He was there 30 minutes sooner then we were told, he made me a new key on the spot without issue, and had me wrapped up in less time then originally expected. I was impressed with the professionalism and service 1000%. I was even more impressed that he took 2 halves of a key that was 11 years old and nailed the template on the first try. 10 stars

Mar 12, 2018
Prompt service, price quoted accurate. Thank you Taylor for all your help and for being extremely diligent. Great company and employees. Will recommend to our friends and family. Thank you for great service !

May 14, 2018
Taylor is an asset to the legency of good service that Pierres locksmith has provided for many years. If you want it done right with precise efficiency in getting the job done this is your answer Thanks Taylor

Jan 21, 2018
Unable to make key for 2012 Subaru Forester. We were at Mayo Client and the valet parker lost our key. We called AAA and Pierre's Lock Shop came out 1/2 hour later without the key and said we had to fill out paper work first. I explained that didn't make sense as I provided the vehicle ID number and they should have come with the key made. In any event, 2+ hours later they came back with a key that did now work. We ended up calling a tow truck. Very frustrating after such a long wait.

Feb 6, 2018
The guy came to rekey me after I lost my key and having a ruff day. After spending 2 hours with me he discovers that it’s not working and says he has to leave to go to the shop for another key. I then reply and ask if I could use the key that doesn’t work to stay warm in my car while I wait for them to come back. They refused, which they also tried to charge me $125 for a key that did not work. So, they left me in the cold at my car waiting for them to return. This is by far one of the worst customer service experiences I have ever encountered. DO NOT EVER USE THIS COMPANY!!!!! They have cold hearted people working for them. It just doesn’t make a lot of sense, I’m sooooo upset about this treatment and will be filing with the BBB.

INDUSTRY BLOGS

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