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Open Sezz Me Locksmith

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3.6 Google Review

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15389 69th Trail N, West Palm Beach, Florida, 33418, United States

(561) 743-6300 www.opensezzmelocksmith.net

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Refresh Reviews 3.6

Veronica

Jun 27, 2018

WORST CUSTOMER SERVICE EVER!! I called today to get pricing and service for my keyfob. The person on the other end was very curt and impolite. I am trying to give whatever infomation needed and he is over talking me. Then he puts the phone down and calls me a b****. Upon his return, I was certain to make him aware that I heard his comment and that I am NOT a female dog. He apologized but was still rude. Then the owner, Mr. Aiken, whom I thought would resolve the matter was equally rude as I expressed without profanity or escalating my voice that I did not call to be disrespected. I guess they thought I would not have the time to write this review. It is my pleasure to make the time to share my disatisfaction and disgust. Consumers have a right to know who they are patronizing. I will NEVER support this establishment (not even with AAA). This is not about the customer being right; it is about respect and professionalism. You should never treat a customer that way. Businesses like theirs, feel customers are expendible. With that attitude, they need contracts like AAA to stay in operation. I employ everyone to bypass this locksmith patronize a business that values the customer and cares about the name of their business.

Erika Cerruti

Apr 20, 2018

Called had them drive out to my mom who locked her keys in her truck, they said with in the hour, they were to her with in 10- 15 mins. Very happy with our experience today!

Timothy Reed

Oct 16, 2017

Excellent service. Friendly employees. Needed a second key made and programmed for my Jeep Compass and it took less than 15 minutes to look up the key cut, cut the key, and program the remote. I now have 3 key fobs with buttons and spares with and without chips. Was not in a hurry and let them know when I called but they still came out in just over 30 minutes. That is fast considering I've waited for AAA for over 6 hours just to unlock my car when my son locked my keys in my car in Ft. Lauderdale. If you're local don't hesitate to call. They are quick, friendly, and reasonably priced. Ignore that other review from Roy Browning about it taking an hour and ten minutes to get to a location. (Which is actually quite reasonable. It's not like you can call a business and they drop everything they are doing to serve you first because you feel special. Not to mention his Google account has only made two reviews and they were both negative for local locksmiths. He is most likely a spiteful competitor.) With AAA taking over 6 hours on occasion and averaging 2.5 hours for all 11 calls (shown on app) I've made in the past I can't imagine some cranky dimwit that can't wait about an hour for their own mistake. Roy Browning... Late for work and expects to be served first.

Roy Browning

Nov 1, 2016

Well, google says that they are only 7 miles from my vehicle, so they said 30min tops... I waited 25mins to hear that he was down south and it would take him 40 more min to get here! Confidence isn't high after speaking to either of them... I have to work here??

kentuckytrouble kentuckytrouble

Apr 23, 2017

Great place fast getting to you

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