Get to the top of the directory by claiming your business!
Mount's Lock and Key

Mount's Lock and Key

Claim Business
4.5 Google Review
415 W 1st Ave, Kennewick, Washington, 99336, United States
(509) 586-9300
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 4.5


Apr 2, 2018
If I can rate it a 0 star I would. I walked in to ask a simple question, and there were literally 7 employees with 4 of them free I was in there a good 5-10 minutes waiting to ask my question. One of the associates glanced so we said hello, did we get a response? No. So than a second guy looked two seconds of eye contact and than walked away when he than asked two minutes later another guy to help us. I’m not sure if it was a race thing but I am by far furious of my experience with them and will NEVER go again. I rather pay a person on the street to unlock my car.

Dec 16, 2017
I had the gentlemen at Mounts transfer a 400 pound safe for me. They were very careful with the safe itself and my home. They arrived on time (slightly early, actually) and took care of the move with efficiency and skill. I would absolutely and highly recommend their services and, I appreciate the work they did for me. Very polite, courteous, friendly and professional people.

Apr 7, 2018
Took them an hour to get here and all he did was use a credit card! Then he charged me $5 more than what I was told over the phone! I definitely feel ripped off!!

May 5, 2018
Being a historical business of tricities I’ll admit I had high expectations. I’ve heard a lot of good things about mounts. Boy was I surprised. The part that was most upsetting, despite the 25 minute wait before I was spoken to, once I was answering the phone took priority over my service. If making customers feel unvalued is the goal they get an A! Then I’m assuming the boss arrived. After the employee finished my questions I over heard management slaughter the friendly fellow with snide comments basically in short calling his employee a dumbass. If that is how they speak to there employees with customers present I can only imagine the disrespect they put up with when no ones around. To be so unprofessional and degrading. It then made since why moral was so pitiful. I wouldn’t want to work there either if I was that unappreciated. I’ll finish my rant with this, mounts has potential. The employees aren’t the problem. A facelift of management would do miracles. Constructive criticism and bullying are two completely different things. In no way was management productive in the pathetic attempt to inform the worker of their wrong doings. Never again will I go there. It saddened me for the young men that work with such disfunction and destructive leadership. Disgusted with disrespect.

Jun 21, 2018
Good service with the right employees. Some however need more education

INDUSTRY BLOGS

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:8 am - 6 pm
Tue:8 am - 6 pm
Wed:8 am - 6 pm Open Today
Thu:8 am - 6 pm
Fri:8 am - 6 pm
Sat:9 am - 5 pm

Locksmith Near Me

All Points Locksmith

All Points Locksmith

4603 W Clearwater Ave, Kennewick
KeyMe

KeyMe

1220 N Columbia Center Blvd, Kennewick
Flatline Towing

Flatline Towing

512 Wellsian Way, Richland
minuteKEY

minuteKEY

1350 N 1St St, Hermiston
Armored Knights Locksmith

Armored Knights Locksmith

509 W Main St, Walla Walla