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Prince Of Wales Animal Hospital

Prince Of Wales Animal Hospital

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1.0 1 review
888 Meadowlands Dr E, Ottawa, Ontario, K2C 3R2, Canada
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Aug 21, 2023

Stay Away

I have been a customer of the Prince of Wales animal hospital for over 15 years. Today I was at a hospital with my husband and the appointment went longer than we thought. My apt was for 6 pm and I realized at 6:05 that I needed to get there. I arrived at 6:15 and I was told that they only leave 10 minutes passed the apt and then you have to reschedule. I said I was at a hospital all. It only another 5 minutes. You don't care about my day and the fact that I tried my best to get here fast. How many times have I waited in the room for the doctor to appear and take care of my dog at my scheduled apt when i was exactly on time. Most times it was at least a half hour before they walked in. So when you go here tell them they only have 10 minutes to get in the room to see your dog. This is no way to treat loyal customers that have come there for years. She just said because it was 5 minutes more you have to reschedule. Stay away from this place. I am definitely leaving. They do not deserve to have my business.

Google Reviews

Refresh Reviews 4.6


Feb 5, 2021
Great staff, been coming here for 2 years now. The office manager Rhonda does an excellent job running everything, especially during the last years business restrictions. The doctors are well trusted and caring. Just had my dog neutered here for a fair price. Keep up the great work

Jan 7, 2021
First time pet owner and first experience with the vet. I was very happy with the service even during covid! I was instructed to call upon arrival and leave the pet inside. They pick the carrier right away. Vet called me during the appointment and answered all of the million questions I had, gave advise. He also explained how the visit went and what to expect on next visits.

May 5, 2021
They care for your pet. I have been with Prince of Wales for a very long time, and know my pet is in very good hands.

Feb 18, 2021
I called due to an emergency and was given excellent service and advice. I will definitely bring my pets there from now on, they truly care for their well-being.

Apr 12, 2021
Very helpful even with everything going on right now.

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Opening Hours

Mon:8 am - 7 pm
Tue:9 am - 5 pm
Wed:8 am - 7 pm
Thu:8 am - 7 pm
Fri:8 am - 7 pm

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