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FYidoctors - Sardis

FYidoctors - Sardis

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2.0 1 review
45793 Luckakuck Way, Chilliwack, British Columbia, V2R 5S3, Canada
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Jun 26, 2020

Glasses

I realize Covid 19 has caused difficulties in doing business . I was told I was due for an exam and then after exam I was told my plan wouldn’t cover it.Regardless I ordered a pair of glasses.Thru this the staff were very friendly.I went in to get an adjustment it seemed that the friendliness stops after receiving the customers money.Went in again today for another adjustment most of the staff ignored me and after an adjustment was made my ears are sore.Not sure what to do.In our business customer satisfaction is crucial.

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Mar 7, 2020
Came in today with broken glasses, Laura was so helpful and was able to take care of the warranty much to our relief! I also want to comment on the staff at the desk, they were very welcoming and checked in while I was waiting to be sure I was comfortable. My family always has a great experience here, great staff and great product selection.

Nov 17, 2019
Excellent customer service from the entire team. I went for an eye exam and purchased contacts and glasses. Everyone that assisted me was knowledgeable, helpful and pleasant to deal with. I appreciated all the help.

Oct 19, 2019
Between the Optometrist, Dr Cullen and Optician, the care and professionalism at FYI, Chilliwack and Sardis is top notch. Lily and Rick gave me the undivided attention to ensure the frames and lenses I was considering matched my facial profile and met my prescription needs. Other optical companies may be cheaper, but do they have the knowledge and experience as FYI? Please give these guys a try.

Aug 11, 2019
Excellent staff. Eye exam was exemplary. Staff were friendly and professional. Limited frame selection.

May 10, 2019
Went for eye examine. In today's world and with the amount of competition in the market? You would think you could get the eye examine for free if you purchase glasses. So , Nope 124 plus for eye examine and the cheapest glasses of any decent quality more than 500.00?? I was only looking for transitions and only far away prescription. Nothing Soecial that's for sure. Anyway I do not reccomend that you use this so called optometrist as they obviously do not need any new business. I will now take my business someplace else.

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Opening Hours

Mon:8:30 am - 5 pm
Tue:8:30 am - 5 pm
Wed:8:30 am - 5 pm
Thu:8:30 am - 5 pm
Fri:8:30 am - 5 pm
Sat:9 am - 5 pm

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