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Renaissance by the Creek

Renaissance by the Creek

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1.0 1 review
3045 Southcreek Rd, Mississauga, Ontario, L4X 2X7, Canada
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Feb 14, 2022

Would not return my $500 deposit post COVID

Booked my daughter communion September 2020 for April 2021 and secured the date with a $500 deposit. COVID hit and when I requested my deposit, I was told that I could use the money as a credit at one of their restaurants. Fast forward to February 2022, I called to book a dinner at the restaurant and was told management had changed, and they no longer would be honouring my arrangement. The manager I dealt with was Dennis. He was abrasive, condescending and refused to honour my previous arrangement. He told me my event could be held at the hall but I would have to pay 23% on taxes and server fees (which by the way, was not in my contract). Do not under any circumstance deal with this hall for ANY of your events. They are unreasonable and the customer service is the worse I’ve seen thus far.

Google Reviews

Refresh Reviews 4.3


May 29, 2019
For the second year in a row, my bowling league has held our end of season banquet at Renaissance by the Creek. For good reason! First, the staff is exceptional and ready to take care of your every need and wish Second, the food is absolutely to quality and enjoyable. Third, the event goes down without so much as a small hitch! Again, due to the staff being exceptional and accommodating. Fourth, again, staff related, our bartender was absolutely second to none! Great job! Through the whole event, someone was always checking to make certain everything was up to par! Tremendous! Carlos, Nick, and Josie are at your beckon call! Make certain you check first with Renaissance by the Creek! You won't need to check anywhere else for your banquet needs! GREAT JOB RENAISSANCE BY THE CREEK!

May 29, 2019
My husband and I hosted our wedding at Renaissance by the Creek this past weekend and we have no complaints. Everything was perfect from photo booth set up and entrance table to the beautiful decor in our room. The food was perfect and our guests loved it. Our guests also loved the bartenders and they were very friendly. Josie, Carlos and Joe were very helpful. I do want to give a special thank you to Josie for going over and beyond to making sure everything was done the way we wanted. Whenever I had a question or concern, she replied quickly and was always there to help. I would recommend this venue to anyone for any type of occasion. The price you pay for what you get is worth it. Thank you to the team at Renaissance for making our wedding day perfect!

Apr 23, 2019
Hosted my baby shower here, Nicole the head server we had was AMAZING and truly made the event super easy. Food was pretty good for brunch and there was this fish part that has me craving it. Lots of parking. Easy to get to.

Mar 25, 2019
I can’t say how happy I am with this place. I booked my son’s baptism here yesterday (March 24th 2019). Everything was so great, from start to end. Our server Chris went above and beyond to make our stay so perfect. He was so patient, kind and friendly with our family and friends. And the food was amazing! The Portuguese soup was so good! and that stuff chicken! Oh my goodness! That’s how stuffed chicken should be made. Everyone loved the food. Nothing was dry. It was just perfect. Will be back again for another event in June and I can’t wait!

Apr 12, 2019
Absolutely loved the service at this hall. They take care of all your needs promptly. Hall is beautiful and food was great!

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Opening Hours

Mon:9 am - 7 pm
Tue:9 am - 7 pm
Wed:9 am - 7 pm
Thu:9 am - 7 pm Today
Fri:9 am - 7 pm
Sat:9 am - 4:30 pm

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