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Google Reviews

Refresh Reviews 3.7


Jun 4, 2018
I recently went to this location to get a membership. I had to cancel my appointment but still received a phone call inquiring as to whether or not I was coming in for my appointment. Needless to say the person that I spoke to was extremely rude and blamed me for ruining her day off and then called me a liar as apparently my phone number did not come up on the call display. I asked if this person checked the voicemail messages to which she indicated that she hadn't. I was quite upset and at that point did not even want to continue with getting a membership. I sent a message to the owner who called me within 2 minutes of sending him a message. I explained the issue to him and he was extremely apologetic. I was really impressed with not only how fast he got back to me but the fact that I was able to speak to the owner himself. I felt confident that I was heard and that he handled my concern quickly and professionally. I went in a few hours later and spoke to Scott, who is the regional manager, who was also very apologetic. I am satisfied with the way everything was handled and the solution to the issue. I am definitely getting a membership at this location of Anytime Fitness. Amazing customer service!!!

Jul 2, 2018
Love this place. 24 hour access. The right amount of equipment and not crazy busy. No pushy sales staff trying to upsell you. Nobody passing judgement. Location close to home and one close to work plus access to over 3000 other locations. Lots of Pros and very few Cons.

Apr 27, 2018
Worst customer service I’ve ever experienced. Managers are trash and lie to your face just to scam you of your money. On top of sign up fees, promised student discount, which they lied about, yearly fees, cancellation fees etc you’re basically handing them your visa to do whatever they want with it. Zero coordination and takes weeks to get an answer to any question you have about your agreement/fees. Lack the decency to take responsibility to the lies they fill you with. 0/10 do not recommend, have since gone to LA Fitness for a much cheaper price where they don’t load you up with a bunch of bs and steal your money from right under you.

Mar 9, 2018
We are new members but so far so good! The staff is exceptional and go above and beyond. It’s not a super busy gym and I love that because I don’t have to wait. Great equipment!

Jul 14, 2018
Can never get ahold of staff since there's only one tried to use my free months with my year subsciption still got charged never got back to me either very unhappy with this gym

INDUSTRY BLOGS

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey


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