K&R Towing - Towing - Holland, MI - VerView
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K&R Towing

K&R Towing

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5.0 2 reviews
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840 Interchange Dr, Holland, Michigan, 49423, United States
(616) 396-7471 www.kandrtrucksales.com/learn-more-about--towing
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Dec 25, 2022
Mike, the tow truck driver, was amazing!! He went above and beyond for me getting my van out during the blizzard of 2022. I could not have asked for a better, more professional man to help me!
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Dec 18, 2022

Fantastic experience

When my car broke down I pulled into a driveway and called a family member for a ride.My second call was to K&R towing. I knew their lot was close and my family has always had a good experience with them. My driver Mike answered on the second ring, and was friendly from the start. I told him where I was using an Ottawa County street name for the street I was on, but then provided my nearest cross street. Since I was south of the county border the street was called something different in Allegan county, but that didn't trip Mike up at all. He said he had a good idea of where I was, and confirmed it when I gave him the address of house I pulled into. The call took 4 mins. He said he would be there in a few mins and we disconnected. He wasn't kidding! He arrived in under 7mins. Had my car hooked up in 5 & was on his way. Easily the BEST experience I have had.
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Refresh Reviews 2.9
Aug 27, 2018
I just bought a jeep Cherokee and the brakes froze up on it and k&r was super helpful getting to a location that i can work on it. They saved my butt. Will recommend them to anyone and everyone
Aug 3, 2018
These people are a JOKE... they removed my vehicle over a year ago.. I reported and it was retrieved and brought back to my home... not put back were it was supposed to be put and I had to bite the cost for that. Now brings us back to yesterday... the tried taking it again. When I told them its illegal to just haul a person's vehicle the minuim wage driver said oh we're taking this car. The police department showed up and guess what, my vehicle is still in my drive way. Now I am obtaining a person protection for a wrecker company... what is this world coming too.. oh by the way, they wont even be able to come in the mobile home park I live in. To bad and so sad. See you in court K&R.
Aug 4, 2018
Not happy with this company. I don't know what kind of people they employ, but apparently they will run a car off the highway if they feel like it. I'm just glad I wasn't hurt or worse.
Jul 13, 2018
Excellent towing service. Helped me immediately when my vehicle died blocking traffic
Jan 11, 2018
Mike (Michael) was amazing. Experienced. Calm. Helpful. Resourceful. He was the second tow truck to show to tow my keyless car. That said, I will make them the preferred towing service for all of our vehicles and recommend them to our fleet service and GM roadside service for the lakeshore area. I’m not happy that he got the wrong instructions from GM/Chevy roadside but I am happy he was willing and could take time to tow the vehicle. First we hit a snag towing the AWD - no key - vehicle. He was willing to wait for dealership to contact us and walk us through. (This wasn’t a typical towing call). While we waited he tapped a couple people and he even helped me search the drain field of melted snow to see if maybe the key was there. When the dealership finally called back it was a fairly detailed process but he got the vehicle on the flat bed and towed. The fleet company sent him/me to the wrong location for repair. He was kind enough to take it to the correct place. That said, when they take an insurance call they do not get paid well. I have calls into my fleet co., the roadside service and the yahoos who didn’t know you can’t easily tow a vehicle without a key to disengage or engage the vehicle into neutral. I have asked that they compensate for the time/effort it took to make this happen. Thank you Michael. To the towing company I have used for 15 years, my advice to you? Don’t send an inexperienced hauler who is in a hurry and not willing to take time to fulfill the job. They shall remain anonymous here but the name starts with an M.

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