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Hitch Factory The

Hitch Factory The

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5.0 1 review
81 Dartnall Rd, Hamilton, Ontario, L8W 3N1, Canada
(905) 574-4824 hitchfactory.com
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Mar 30, 2022

Amazing seldom these days

Hitch installation date had to be switched and Hitch Factory (Fran), was extremely flexible. The job was completed in less time than origionally estimated. I was shown what needed to be modified prior to it being done and the result was not even noticeable. Everyone was friendly and professional and Iseemed to care about doing a top notch job. I left feeling extremely satisfied with the experience. HIGHLY RECOMMEND this company!!!

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Aug 13, 2018
So here is how my Monday appointment went at the Hitch Factory. They took me in on time for a 1.5 hour appointment, and were done in 28 minutes. They discovered during the install that my wiring harness was cheaper than they thought and passed on that savings to me. I asked them questions and everyone was polite and knowledgeable and friendly. Please don't think I'm being sarcastic for this review. The fact of the matter is that good customer service is almost impossible to come by and these guys did it better, faster and cheaper, and were just generally awesome. Highly recommended. I hope I need more hitches in the future just so I can support their business.

Jun 7, 2018
Had my hitch installed for a bike rack two years ago. Bought the pro series Q-slot 4 bike rack. Best buy by far as it doesn't put any stress on the cross bar since it's supported by tires. Back today to have my electrical package added so I can tow a trailer. Love the customer service here! Highly recommend!

Jul 16, 2018
Best business I’ve stepped into for a real long time, friendly, knowledgeable with great prices. Had a brake controller installed on my Wrangler and it works awesome and actually looks like a factory install. Thank you.

Jul 15, 2018
Had a hitch installed on my Honda. Shopped around for prices and they were very competitive. They answered all the questions I had and installation was quick!

Jun 11, 2018
Bill is a great guy. Quality work good prices. Fit me in and saved my weekend

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm
Sat:8 am - 1 pm Today

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