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KBS-Kitchen and Bath Source

KBS-Kitchen and Bath Source

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3.8 Google Review
50 Virginia Rd, White Plains, New York, 10603, United States
(914) 946-8600 www.kbskitchen.com
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Refresh Reviews 3.8


Sep 28, 2023
Had a very negative experience with this company. As soon as they took the deposit from us, there was little to no communication. The cabinets were delivered late with many problems (warped doors, poor workmanship, wrong sliders for pocket doors, etc.). We tried to work with KBS to "finish" the project, and they just ignored us. We ended up doing the final touches ourselves, and live with the bad quality (materials and labor).

May 17, 2020
KBS Kitchen & Bath is #1 in my book! Not only did they design a fabulous kitchen for me, making my NYC kitchen beautiful and functional, they expedited my order and quickly jumped in to help when my contractor damaged a cabinet months after the kitchen was installed! KBS great price, great quality and great customer service! Thank you Rob, Marianna & Denise!

Sep 8, 2022
I have a beautiful new kitchen thanks to KBS. They were great to work with from start to finish. Our kitchen is not big, but our designer, Marianna, did a great job translating what I envisioned for the new kitchen and she utilized every inch of available space perfectly. Good communication and Denise, the project coordinator, kept me updated at every step. I highly recommend this very professional design group. They've also got a great showroom with a lot of sample kitchens to look at. SEPTEMBER 2022 UPDATE: review above is accurate, however, within a year of completion I noticed a defect in one of the cabinet doors. I brought it to the attention of KBS, phone calls back and forth along with pictures. KBS has been unresponsive, uncooperative and unhelpful. To date, the problem has not been resolved and the impression they give when you call is that they really don’t care. I never even heard from the rep from the cabinet company. Poor, repeat, poor business practice after spending a lot of $$$ on my rather small kitchen. Just be aware that once your kitchen is completed and the check has cleared, they don’t want to hear about any problems. My cabinets doors are still a problem. I will not be recommending KBS to anyone.

Jun 25, 2021
Brittany was great to work with. Very helpful and professional 3 months later (5 weeks longer than the contract said it works take) a vanity was delivered and it's wrong. Either KBS ordered the wrong thing or they didn't check the confirmation from the manufacturer to see that they transposed numbers. And now, I have to wait 4 more weeks to get another vanity. Ultimately, they made good on the error and the vanity was just installed. Robert, the installer did a great job and I'm very happy with the results.

Jan 25, 2021
KBS designed a beautiful new kitchen for my home. Their work from inception to completion was stellar. Mariana designed and guided me through the entire process and Denise handled the cabinet delivery expertly, even with the delays that came up during construction. Quality product and great company to work with. I highly recommend KBS.

INDUSTRY BLOGS

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