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High Tails Pet Resort

High Tails Pet Resort

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1.0 1 review
Calgary, Alberta, T4A 0P7, Canada
(403) 226-0036 www.hightails.ca
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11 months ago

❌️⚠️WARNING⚠️❌️

❌️⚠️WARNING⚠️❌️ If you love your dog, avoid this place like the plague. PURE NEGLECT. I saw right through their fake smiles and empty reassurances. They don’t provide any real report about your dog’s wellbeing just generic words, “she’s doing great,” which was clearly unbelievably false. The kennels are worse than shelters. The condition of this place merits a free stay, not the absurd fee they charge. It’s overpacked with dogs, nonstop barking, and clear signs of stress everywhere. Their so-called “privacy suite” is a flat-out lie. They do NOT follow your dog’s needs. They claim each kennel has an outdoor run, They have to manually open it, so their statement that dogs can go out anytime is completely false. I told them my dog is a rescue with a history of neglect and abandonment, and I trusted them to keep her safe and supported. Instead, I picked her up in distress , injured, bleeding, and with her voice completely gone from what must have been nonstop barking and crying.

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Refresh Reviews 4.8


Aug 18, 2018
Awesome staff and owner! They took my two bulldogs Mabel and George on 1 minute notice on a weekend!! Always good service and dogs love it! Dr. Tamas Tamas EyeCare

Sep 2, 2018
Great staff do a wonderful grooming on my shepherd. She loves her bath.

Apr 16, 2018
Fantastic kennel! We boarded our rescue dog there for a week when going on vacation, and were very nervous about leaving him. He's not great with new people, and is very aggressive around other dogs. The staff there took amazing care of our little Gus, even putting him in a kennel on the end, and moving a dog that was next to him, to a kennel a little further away so that he could have some space without stressing either dog. We'll definitely be using them again for boarding, and are considering their training and grooming services as well.

Aug 28, 2018
Well Managed.. Our Chocolate Lab always well taken care of..👍👍

Aug 5, 2018
They take great care of our pets and give them lots of room to run. I will never use another place to board our dogs

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Opening Hours

Mon:8 am - 4 pm
Tue:8 am - 4 pm
Wed:8 am - 4 pm
Thu:8 am - 4 pm
Fri:8 am - 4 pm Today
Sat:8 am - 4 pm