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Naughty Paw

Naughty Paw

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1.0 1 review
6298 Quinpool Rd, Halifax, Nova Scotia, B3L 1A5, Canada
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Mar 24, 2022

Avoid this groomer for the safety of your pet!

I left my dog here to be groomed and when I returned to pick him up, he was tied with his leash to the top of the steps going from the first floor to the second floor of the business and the leash was not long enough to extend all the way to the bottom of the steps. I was shocked to see this. When we arrived home I noticed that my dog's left eye was very red and watering. The next day the white of my dog's eye was entirely red and upon having it checked it was diagnosed has having broken blood vessels in his eye due to being restrained. My dog is off leash at all times at home as we have a large backyard where he can run free so this is the only time he would have been restrained in this manner. I was very disturbed to see him restrained to the top rung of the stair's railing when I returned and both the male and female staff were downstairs in the shop and he was not being monitored at all. FOR YOUR PET'S SAFETY, AVOID THIS BUSINESS!!!!!!

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10 months ago
They did such a good job on taking care of my cat. I was impressed with their service. I will go again.

10 months ago
My little puppy absolutely lovesss the treats from you guys!! The kangaroo one is for sure his favourite. We love the gut health, good to take an extra step for the health of our little fur baby xx

12 months ago
Had a long haired cat with significant matting issues on his rear end, and was very twitchy about his claws. They took care of both incredibly quickly, and at a very reasonable cost. These guys are awesome. :)

May 20, 2023
I called last weekend to book a grooming for my cat and when I arrived the appointment wasn’t there. However, without hesitation they fit her into the schedule. I’m so appreciative of the fact that they were able to take my kitty in and get her all fixed up. Great experience, wonderful customer service, will be back!

11 months ago
Took my dog for a nail trim July 23 and advised the worker my dog was stubborn and was hard to clip his nails. She said that is ok and took him in another room. When I could hear my dog screeching from other room I was not shocked as he normally reacts this way. I said to the employee in the common area that he was tough to handle and he said “they deal with a lot of dogs” which made me feel that they could handle him. She brought out my dog shortly after and said they could only clip one claw (his dual claw) which naturally grows faster as it does not touch the floor. She said “the others look ok as they are at blood line so it is ok”. I was dissatisfied to say the least and as I got home I looked and his longest nail was not trimmed - not the dual claw mentioned. I am unsure which claw was “clipped” as I could not see the long dual claw being touched. I am first - very disappointed they did not try to trim any of his other nails as the other nails surely needed trimmed and were not “ok” as she put it, second, the claw they said they trimmed was not trimmed. Sadly, it was a waste of my time and energy to go to their facility. Would not recommend this place.

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