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Invisible Fence® Brand of Upstate NY

Invisible Fence® Brand of Upstate NY

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4.7 Google Review
720 Westfall Rd, Rochester, New York, 14620, United States
(585) 271-1700 www.invisiblefence.com
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Google Reviews

Refresh Reviews 4.7


Sep 20, 2018
This is my fourth Invisible Fence and I would not use any other product. There was an existing fence at our new home, but the layout was far too limiting for our dog, so we scheduled a complete re-installation. Installer was fantastic, traipsing over hill and dale and through the woods to layout 600ft, enabling our golden doodle to go wherever we go. Our doodle had already adapted to two previous fences and so figured out what was going on quickly, and began shaking fearfully when the training began. Our installer was compassionate and rightly recognized that our pup already understood how the fence worked and didn't need the training. Very pleased and highly recommended.

Sep 6, 2018
We've had our fence for about 10 years now, and you provide a wonderful product and outstanding personnel. Our dogs have done great with the fence…and it has so much to do with your thorough training instructions, your excellent product, and your excellent personnel. All in all, you should be VERY PROUD of your product and the people that work at your organization. In these times, it is quite rare to find such a customer-oriented company that provides a high quality product….and to interface with people that really care about their job and love what they do! Keep up the excellent work…and we will HIGHLY recommend Invisible Fence to anyone that will listen!

Sep 19, 2018
I am still new to this invisible fence thing, but the sales rep. seemed knowledgeable and helpful, and the guys who came out did the work in far less time than I expected. Early on in my experience, I am well satisfied. UPDATE: I have had a few issues with my cat getting outside the fence; twice someone from Invisible Fence came by to look into the problem to resolve it, and neither time did they charge me for a service call. Nothing is perfect, and I still don't know if the latest fix will correct the problem completely, though early indications are good, but I continue to give Invisible Fence a five-star rating at this time because their customer service and technicians seem professional, friendly, and helpful.

Sep 18, 2018
After contacting invisible fence, we were able to schedule a consult almost immediately. Ann was WONDERFUL to work with, especially compared to Dog Watch. She was very informative and offered incredible pricing that beat Dog Watch by a landslide. No wonder everyone in our neighborhood has Invisible Fence installed!

Aug 11, 2018
Professional company with good service. Pricing clear up front and they came back twice to adjust the boundaries (ahem... neighbors) - once complimentary and once at a reasonable fee. Much appreciated. Our dog is timid and so as an over-all solution it has been mostly fine. If he gets buzzed it sets him back a few days. Explores some of the yard but not to the fullest extent we had hoped. The alternative of not having an electric enclosure was not practical. I would still do it again and use Invisible Fence for sure. Thank you.

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