Rosedale Vision - Eyewear & Opticians - Detroit, MI - VerView
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Rosedale Vision

Rosedale Vision

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1.6 Google Review
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19550 Grand River, Detroit, Michigan, 48223, United States
(313) 533-4003 www.rosedalevisioncentermd.com
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Refresh Reviews 1.6
Dec 11, 2017
While I was hoping to support a neighborhood-run business, I was very disappointed by my visit to Rosedale Eyecare. I waited for an hour after my appointment time to be seen, and never saw an actual optometrist. The equipment was outdated and in disarray, and the staff was unprofessional, unorganized, and largely unhelpful with my questions. I made this appointment with the intention of receiving a prescription in order to purchase glasses and frames elsewhere. After contacting my insurance company, I learned that this eye care provider billed my insurance company for an exam, glasses, and frames, without my consent. I never picked out or purchases glasses/frames, nor did I specify that I would return to do so (as claimed by the office). This billing practice is not only manipulative and exploitative to patients, it is illegal. I sincerely hope that other patients do not encounter a similar experience. I would not recommend this establishment for eye care and I don't believe that this business should be in operation.
Mar 6, 2017
One of the worst experience in my life in dealing with a business. I went there for an eye exam and glasses. I made the mistake of changing my mine about the frame the next day and canceled the order. They billed my credit card anyway for the frame and billed my insurance company for the lenses and frames. I have tried several time to resolve the matter over the phone and the owner continues to hang up on me. I live in Rosedale and I try to use the business in our area. Overall, I have had some great experiences - this was not a good choice. I was suggest not using Rosedale Eye Care.
Jun 11, 2016
I have been going to Rosedale Eyecare for years and I have had a great experience every time I go. The owner, Mr. Martin is very professional and helpful and they always have a nice selection of frames. I always get my glasses back within two weeks and it is conveniently located in my neighborhood.
Oct 23, 2016
These people are an abomination! I asked and called and called to get a copy of my prescription and invariably they said they didn't have any prescription forms. The opthalmologist was abusive and obnoxious and pushy. I never even picked up my glasses. Stay away from these psychopaths!
Jun 16, 2016
I do not recommend! Dr. is EXTREMELY rude, disrespectful, and unprofessional. this was the WORST experience I've ever encountered. DO NOT WASTE YOUR TIME NOR MONEY!!

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm Today
Wed:9 am - 6 pm
Thu:9 am - 6 pm
Fri:9 am - 6 pm
Sat:10 am - 2 pm