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Hertz

Hertz

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3.2 Google Review
3911 Alemany Blvd, San Francisco, California, 94132, United States
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Google Reviews

Refresh Reviews 3.2


Nov 23, 2018
Amazing pickup experience, will update when I dropoff. But I made a reservation online, went in, was out within less than five minutes. Dropoff was equally smooth, cheers!

Apr 6, 2018
I rent cars for business almost every week. This Hertz location has been very professional and always going beyond my expectations to assist me in my travel needs. Great job, I look forward to doing a lot more business in the future with this group of folks. Shout out to the manager and his staff.

Sep 2, 2017
Shoutout to the two gentlemen working the morning shift on Monday, August 28. They were friendly, engaging and informative. It was obvious they worked well together and are great at their jobs. Renting a car while traveling can be stressful, but these guys were top-notch. I don't normally review this type of place - but this experience is worth noting. Thanks, Hertz!

Jun 14, 2017
Came here to grab a rental the other day. The staff was super friendly and helpful. When checking out the rental for damage it was parked next to another car so some door damage was hidden. I called and reported that damage as soon as I saw it in the light. Be extra careful when checking for preexisting damage (this goes for any shop, not this location in general)

Mar 2, 2017
I would describe my experience here as unprofessional with a lack of follow through of standard customer service protocol. After sitting at the desk and noting my claim for insurance, the representative did not explain the protocol and I was the one asking the questions. Secondly, service members were not clear that insurance through Hertz was optional if you already have insurance. When clarifying with them that my insurance was supposed to cover all costs, they continued to ask what insurance I wanted. Next time I will take the time to do my research and contact my insurance company. Certainly rental businesses are known to be like this, but I had higher expectations that people are to be treated with respect and are to be informed of their choices. When the car was brought out, I asked for an inspection and the service member just waved and said it had been completed. Again, there was lack of communication and it was on the customer's duty to make sure things were done correctly. Finally, the day I returned my car. No protocol again or walk through. The day after, I receive a call that they hub cap was damaged and I needed to return to sign the paperwork. With protocol and communication when I initially returned the call, I would not have had to waste my time. I did not have to pay again for these damages as I had the insurance. Lessons learned: 1. Do your research about insurance policies 2. Take pictures of your car before and after and ask for a car check 3. Don't sign until you have the information you need. 3. Don't rent from this location

INDUSTRY BLOGS

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to the sweet...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey


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Opening Hours

Mon:7 am - 5 pm
Tue:7 am - 5 pm
Wed:7 am - 5 pm
Thu:7 am - 5 pm Today
Fri:7 am - 5 pm

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