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Aug 29, 2018
I cannot say that I even had an opportunity to rent a car from this location. I had spoken to a gentleman ( I will not say his name to avoid him the embarrassment) 2 weeks prior to having to bringing my car into the Carstar to have repair done to my bumper. On the conversation 2 weeks prior I had an in-depth conversation to determine exactly what and how much I would require to rent a car as my insurance was not paying for this. The gentleman gave me a quote and I believed I had all the information that was needed. I have rented a car before so I was not sure what was entailed. When I arrived yesterday I was asked for my drivers license and credit card. I handed them over at which point I was told that I needed to give a $300 deposit to get the car. I informed him that I did not have $300 on my card , to which he replied , “ who doesn’t have $300 dollars available on their card?!?” I was shocked with this sort of comment and proceeded to explain my situation to my embarrassment, as this was none of his business! When enquired why I was not informed that I would be needing deposit that HAD to be done by credit card he said , “ well you never asked !” After this point o left ( with no car) I had it planned to pay for everything via my debit account as I do not use my credit card for personal use but for business only. Had I been TOLD at the beginning ( two weeks prior) what would be needed I would have been prepare and not left without a car and completely EMBARRASSED and HUMILIATED.

Jul 19, 2018
The car brakes were bad, and when i called them to swtich the vehicle the girl that works there said i have to take it in for service lol...since when the customer takes rental vehicles for service, i would never ever rent from here i also reported this to my insurance company. So far i had no calls from the manager or a different vehicle it been 3 weeks

Nov 30, 2018
Charged for insurance when I already have insurance!

Dec 8, 2016
The agent Himmat offered me an excellent customer service. It was a great rental experience!

Jan 20, 2018
Great service

INDUSTRY BLOGS

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to the sweet...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey


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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm

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