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Aug 29, 2018
I cannot say that I even had an opportunity to rent a car from this location. I had spoken to a gentleman ( I will not say his name to avoid him the embarrassment) 2 weeks prior to having to bringing my car into the Carstar to have repair done to my bumper. On the conversation 2 weeks prior I had an in-depth conversation to determine exactly what and how much I would require to rent a car as my insurance was not paying for this. The gentleman gave me a quote and I believed I had all the information that was needed. I have rented a car before so I was not sure what was entailed. When I arrived yesterday I was asked for my drivers license and credit card. I handed them over at which point I was told that I needed to give a $300 deposit to get the car. I informed him that I did not have $300 on my card , to which he replied , “ who doesn’t have $300 dollars available on their card?!?” I was shocked with this sort of comment and proceeded to explain my situation to my embarrassment, as this was none of his business! When enquired why I was not informed that I would be needing deposit that HAD to be done by credit card he said , “ well you never asked !” After this point o left ( with no car) I had it planned to pay for everything via my debit account as I do not use my credit card for personal use but for business only. Had I been TOLD at the beginning ( two weeks prior) what would be needed I would have been prepare and not left without a car and completely EMBARRASSED and HUMILIATED.

Jul 19, 2018
The car brakes were bad, and when i called them to swtich the vehicle the girl that works there said i have to take it in for service lol...since when the customer takes rental vehicles for service, i would never ever rent from here i also reported this to my insurance company. So far i had no calls from the manager or a different vehicle it been 3 weeks

Nov 30, 2018
Charged for insurance when I already have insurance!

Dec 8, 2016
The agent Himmat offered me an excellent customer service. It was a great rental experience!

Jan 20, 2018
Great service

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm Open Today
Thu:8 am - 5 pm
Fri:8 am - 5 pm