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Avis Car Rental

Avis Car Rental

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3.5 Google Review
#Sussex Centre, Mississauga, Ontario, L5B 3C2, Canada
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Refresh Reviews 3.5


Oct 14, 2018
Aeroplan members avoid this location! I booked online and got my rental on time. It was the return of the car that was awful customer service. After returning the car the lady charged my credit card! When you book online they already charge you so you don’t have to worry about payment after. This lady was so quick to charge my card that she doesn’t even have the time to read the rental agreement that says I already pre-paid. Worst of all they can’t even refund you on the spot. I had to call customer service and it took 3 weeks. THREE WEEKS TO GET A REFUND LOL. What a joke this location is! I received no apology from this lady and she needs to learn basic customer service skills. The skill is called “listening” She didn’t even let me finish explaining that I already paid before she interrupts and says that I’m only getting a deposit back lol. I worked in customer service for 10+ years and this location clearly lacks basic customer service skills. I will not be returning to this location and actually have already rented from another Avis location who had great customer service skills. TLDR: AVOID THIS LOCATION THEY WILL DOUBLE CHARGE YOU AND YOU WILL WAIT 2 + WEEKS TO GET A REFUND!

Apr 6, 2018
Don’t deal with the office in 50 Burnhamthorpe rd. W in Mississauga L5B 3C2. They are scammers. Been dealing with them for 9yrs and they rob me 2 weeks worth of rental. You can’t take my money unfairly. You owe me and owe it to your customers to tell them clearly the consequences of returning the rental earlier and give them ‘your customers’ the choice. It’s my choice if I want to keep the car or give it back and lose my money. Scammers. Shame on you. Dishonest.

May 2, 2018
First of all they didn’t give the car on time , I have returned 2 days earlier , they didnt waived price for early return , lady at the counter says if return it will be charged accordingly , then later no we can’t waive the Price . Big rental scammers ,no courtesy with customers .

Mar 1, 2018
If you really need a car in a holiday, you can count it.

Jun 22, 2017
worst experience with the lady at the desk...i forgot to print my licence copy while i had a soft copy, and she did not help in either printing or with the soft copy. I have to go inside hotel opposite to get the print-out. After I got the printed copy she changed her word saying i could have helped with printed. sadist.

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Opening Hours

Mon:7 am - 7 pm
Tue:7 am - 7 pm
Wed:7 am - 7 pm
Thu:7 am - 7 pm
Fri:7 am - 7 pm Open Today
Sat:8 am - 4 pm

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