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NU car Rentals

NU car Rentals

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2.5 Google Review
3687 Nashua Dr, Mississauga, Ontario, L4V 1V5, Canada
(905) 677-9994 www.nucarrentals.com
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Aug 25, 2018
Rented car with NU / Nova rent a car at the Zagreb airport in Croatia. I had some change of travel plans, was not easy to reach customer service, but my reservation was rearranged as I asked for. Got very good price, too. Local provider Nova was very good, excellent car, good service, just a bit slow at the counter sometime. Overall very good experience.

May 19, 2018
Worst experience in car renting ever! The office is too far from the Toronto airport, they pick you up and then you go to their office in the middle of nowhere. During the registration process they ask me to do a positive review in the web and to say good things about the company and the guy who attend me. If I did that I would receive a better car. In the same night and after I left their office with the car that I rent, I received a message from my bank, telling me that someone tried to make more than one order in an online shopping with my credit card. The only place where I used it in a long time was there. Then I sent them an emails requesting an explanation and a resolution for this situation and the answer was that "we don't have nothing to do with it", Just that. And I had to pay 500€ in shopping for someone from this company or that someone from this company share my credit card data. Too bad experience. If you read this, avoid this company even if it is cheaper than others. You may pay more but you will be safe.

May 13, 2018
Booked a minivan with unlimited km. I got there and the person had a horrible attitude. Then it wasn't unlimited because I wasn't international. They wouldn't take my proof of insurance with out the insurance package. I had to get the package and then they gave me a small 7 seater that really messed up my plans. Definitely not using them again.

Jun 27, 2018
We have rent a car last year, from July 1st 2017 to July 4th 2017. This rental has been charged twice and after several emails and one phone call, NU just seems to ignore us... The car was picked up at the NU branch at Mississauga airport. What apparently happened is that the amount of the rental was paid to NÜ cars, that is sharing an office with Routes-rental in the building, but Routes provided the car and NÜ never paid Routes back for that. So Routes is now charging us $478.26 (charged on February 27, 2018) for the rental that we actually paid one year ago!

Mar 7, 2018
Good prices, and clear on information, e.g bring back with same amount of gas as taken off lot with (which was nearly empty, which was a annoying) all cars had damage to them which was a little worrying, i understand its a rental but bold tires, dents to fenders and sides of cars is a little much. When asked to change cars was happy to change, so no complaints there , and the shuttle service was good, driver was very friendly and happy to help. Wasn't happy with 1 members attitude where they took a $500 hold on my card for security which i understood, but when paying for the rental at the end of my rental, advised i should have enough room on my card! I did before you took $500 as a hold, which at the time was still on my card, meaning it might decline. last i checked your a car rental company not a bank! otherwise would use again as it was not all bad ,and i know now what to say and do with regards to the rental now.

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Opening Hours

Mon:7:30 am - 11:30 pm
Tue:7:30 am - 11:30 pm
Wed:7:30 am - 11:30 pm
Thu:7:30 am - 11:30 pm
Fri:7:30 am - 11:30 pm Open Today
Sat:8 am - 8 pm

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