Ashley HomeStore - Furniture - Hamilton, ON - VerView
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Ashley HomeStore

Ashley HomeStore

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3.9 Google Review
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410 Lewis Rd ##17, Hamilton, Ontario, L8E 5Y7, Canada
(905) 643-4646 ashleyhomestore.ca
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Google Reviews

Refresh Reviews 3.9
Sep 5, 2018
Super friendly staff and very helpful. Very informative delivery service keeping me upto date with calls and text messages. My sales rep spent alot of time waiting and advising patiently until we finally decided our final pieces of furniture. Can't thank her enough.
Sep 23, 2018
Today my husband and I attended the Ashley HomeStore Stoney Creek location for their VIP Employee Pricing Event. - I can confidently say that we walked out of the store as happy customers once again! We have purchased from this Ashley's HomeStore location once before and it was also a positive experience; not only due to the affordable merchandise pricing, but also the employees' professionalism, proactivism, and hospitality. During today's visit, immediately upon arrival, we were happily greeted by an employee and offered complimentary mini desserts and drinks (don't mind if I do!). The store itself was very clean, air fresh, and lighting complimenting to each area setting. After which, we met with the sales representative Bella - she is FANTASTIC!! Bella is energetic, informative, and compassionate (will try and give you discounts where she can) and will surely do her best to make you feel "taken care of" regardless if you purchase anything or not. Bella possesses many professional qualities, but a few include her seamlessly appearing whenever you require her assistance, as she does not "hover" like most suffocating employees. She also does not make you feel pressured to buy or aggressively upsell, again, like most commission-based sales representatives; she rather waits patiently and allows YOU to make the decisions. - Ask for Bella upon your arrival, you will not regret it! During today's event, my husband and I purchased a deluxe 3-seater power reclining sofa, a medium-sized area rug, 2 accent chairs, delivery, and the 5-year warranty, all for just over $3200. - Wow! What a fantastic event! We will surely be returning if we require any additional home furniture in the future for this store provides it all; reasonable quality merchandise pricing, employee professionalism, and making you feel like a valued customer! Thank you Ashley HomeStore Stoney Creek!
Aug 24, 2018
AWFUL, JUST PLAIN AWFUL - Purchased a loveseat and sofa in August 2017. Paid $2500. Which was according to them a "HUGE" sale. It was one of their most expensive sets. We were HARASSED and pressured by the salesman (very awkward guy) to buy. The quality of these couches are abhorrent. The threads are all shredding, the cushions of the couches are all slouchy, workmanship is unacceptable. Tried dealing with them and their "customer service". They are ridiculous. Impossible to deal with. No sense of customer first. Every person that has walked into my house is appalled at the condition of a new couch. I truly invite anyone who is considering purchasing from them to come to my house so you can re-think your purchase. If I had time I would canvas outside their store to tell fellow shoppers to spend their hard earned money elsewhere. TRUST ME - SHOP ELSEWHERE!!!!
Sep 17, 2018
Great knowledgeable staff. Mina was great & store mngr Greg was great at answering & addressing our concerns. 2nd time I e dealt with Mina. She’s always informative with no pressure
Aug 26, 2018
The sales rep Brenda was very helpful. She was not pushy and was understanding of our situation. That kind of attitude made us want to do the purchase that day. Thanks.

INDUSTRY BLOGS

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Opening Hours

Mon:10 am - 9 pm Today
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 6 pm

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