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Bombay Company

Bombay Company

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1.8 Google Review
999 Upper Wentworth St, Hamilton, Ontario, L9A 4X5, Canada
(905) 389-9976 www.bombay.ca
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Jun 23, 2018
We went into the store to prepare for our new place, as we will be moving soon. We sat down on a couch to see if it was comfortable and my husband surprised me with an anniversary gift. In the middle of this tender moment a sales woman (or possibly the owner/manager) interrupted us in a rude, commanding tone, and waved at us to move along and get off the couch. We were surprised and taken aback by her attitude. We understand not wanting people to linger too long (we had been sitting on the couch for a couple minutes), but her approach was dismissive and condescending. I left the store, and my husband spoke with her to express how her actions had negatively impacted us from a costumer service perspective. She became defensive and said “Well, you’re not customers” to justify her actions and invalidate our negative experience. Dismissing us as non-customers was insulting and snobbish. I assume that because we are in our mid-twenties she thought we couldn’t afford anything in the store and were not worth her time. All of this also put a damper on my anniversary surprise. Very disappointed with this experience; will not go back when we move.

Oct 6, 2018
We asked the pricing of couch cushions a second time and the employee explained the pricing again and goes, "I told you before." This employee needs to learn how to communicate with customers on a professional level. Her tone was rude and pigish. Major turn off from a customer standpoint. Suppose somebody has memorie loss, are you going to tell them I told you before? Ignorant. The first interaction was her coming through the back yelling out the prices as if we asked or even initiateda convo with her....almost as if she thought we were too cheap to pay the price. Do better bombay.

Aug 10, 2018

Aug 6, 2018

Apr 30, 2018

INDUSTRY BLOGS

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly, grain....

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The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

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The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

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Whiskey Production: 18th Century Methods vs Modern Techniques

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Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

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Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

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Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey


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Opening Hours

Mon:9:30 am - 9 pm
Tue:9:30 am - 9 pm Open Today
Wed:9:30 am - 9 pm
Thu:9:30 am - 9 pm
Fri:9:30 am - 9 pm
Sat:9:30 am - 9 pm

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