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Bombay & Company

Bombay & Company

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3.6 Google Review
295 High Tech Rd, Richmond Hill, Ontario, L4B 0A3, Canada
(905) 747-0363 www.bombay.ca
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Google Reviews

Refresh Reviews 3.6


Aug 16, 2018
Very poor customer Service/care. I was a loyal customer to Bombay & Co. I bought many things from them, but I did not know when comes to their turn as customers service, everything will be changed. For example I purchased one of their iland tables which they told me so many good things about the quality that the wood is the strong, and nothing will happen to it.. But after two years it started to crack by every piece of it that was glued or attached to be come one piece on the surface of the table. Then, when I went back and reported the issue they did not accept it and brought so many excuses not to accept the refund, exchange, or store credit. Also, about two or three month ago I bought two accent chairs from other location, but I never used them until I got all my furniture for my new home. After opening the product, I noticed they were not the good quality as I saw on their floor as sample; so, I went back to return the UNUSED chairs, but the same story happened and they said because its after 14 days, they can not do anything. They did not accept my UNUSED chairs because of their nonsense return policy. I as used to be their loyal customer, stopped purchasing from #Bombay&Co. because of their very poor customer care. I do not recommend them.

Nov 26, 2017
Store is well managed, as staff are friendly and always willing to help look for items. Store is clean and tidy and decorated!

Feb 7, 2018
Love the furniture. Beautiful and classy.

Oct 28, 2016
We went tonight to check stuff and fell in love with wall hanging mirror, tables and more. This lady Sabrina at Bombay store was extremely helpful and friendly. She even helped us load the stuff in our car. Thank you, Bombay store for hiring such a lovely person.

Dec 26, 2016
Warning to non-White people: not a store to go into. You will not be paid any attention to, be ignored, Worker came in, said to other customer standing right next to US.. "hello, bonjour can I help you, I'm here for you anything you need feel free to ask... just stared at my mom and me and walked past us. The irony of working at "The *Bombay* Company" and openly being discriminatory against Indians...

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:9:30 am - 6 pm

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