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Elegant Plus Dry Cleaners

Elegant Plus Dry Cleaners

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1.0 1 review
77 Matheson Blvd E, Mississauga, Ontario, L4Z 2Y5, Canada
(905) 507-9551
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May 13, 2021

This must be the absolute worst dry cleaner I have ever encountered.

This must be the absolute worst dry cleaner I have ever encounterd How absolutely RIDICULOUS. My coat is incredibly damaged - the positive reviews I decided to give Mona a try. I brought an expensive coat there hoping for it to be cleaned well. When I got it back it wasn't cleaned at all. Lot of dry cleaning chemicals are still in the coat. It came back with shrink and became stiff with several weird looking heat marks. Also lost every area of fur. She ruin my coat and instead of being apologetic her fought with me and she try to use the excuse that the coat have a pattern. She said that liability is limited to10x the cost of processing an item but she need me to pay the dry cleaning fee. Finally, she just reimburse me liability is limited to 8 x the cost of processing an item. Completely unprofessional! Drycleaner fails to follow care instructions and did not exercise reasonable care. I would advise anybody who cares about their expensive garments to stay FAR FAR away from Elegant Plus Dry Cleaners
This must be the absolute worst dry cleaner I have ever encounterd

How absolutely RIDICULOUS.  My coat is incredibly damaged - the positive reviews I decided to give Mona a try. This must be the absolute worst dry cleaner I have ever encounterd

How absolutely RIDICULOUS.  My coat is incredibly damaged - the positive reviews I decided to give Mona a try. This must be the absolute worst dry cleaner I have ever encounterd

How absolutely RIDICULOUS.  My coat is incredibly damaged - the positive reviews I decided to give Mona a try. This must be the absolute worst dry cleaner I have ever encounterd

How absolutely RIDICULOUS.  My coat is incredibly damaged - the positive reviews I decided to give Mona a try.

Google Reviews

Refresh Reviews 4.5


Nov 15, 2018
Mona, the lady who owns the place, is among the most decent people I have ever met in my life. She is very straightforward and honest, and her prices are very, very affordable. A very nice and decent lady with no trace of guile. I am so happy I found her. I wish everyone around here were like her. If you are looking for a drycleaner, ignore the negative comments on this site and go and see for yourself. You'll be glad you did.

Nov 23, 2018
I had terrible experiences at other dry cleaners, having my clothing ruined. Mona gets the job done and every single time I get clothing back, it never seizes to amaze me how spectacular she treats my expensive blouses, wool and linen jackets. I live 30-40 minutes from this little shop, but to me, it's worth it every time and wouldn't go to any other cleaner.

Nov 7, 2018
Awesome place. Very well priced and owner is amazingly friendly. Used to live in Mississauga, now in Toronto, but still come back to this place!

Jul 26, 2018
Mona is a nice person who makes an effort to give her customers a pleasant experience. My clothes have always come back clean and well pressed. If there’s a concern or extra effort required for something, she always points it out and tries to help as much as possible.

May 17, 2018
Worst dry cleaning experience I ever had in my life. When i went to drop my clothes the lady at Mona’s Elegant Plus Dry-cleaners counter quoted me a very high price, so on observing that I was leaving she quoted a little lower price. But to my shock, when I went to pick up my clothes today the same lady insisted that I pay up in cash because she had offered me a discount earlier. I insisted on paying her by credit card but she took my clothes back and tried to tear my receipt. This was the most horrible experience of my life and I had the misfortune of meeting the nastiest of persons. I never felt more offended and that too as a client. And all this in front of my little boy and mother. Finally I had to pay by debit card as she simply refused to deliver my clothes if I paid by credit. She threatened to call a cop who she said she was related to and noted my car licence plate. HORRENDOUS!!!

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Opening Hours

Mon:7 am - 7 pm
Tue:7 am - 7 pm Today
Wed:7 am - 7 pm
Thu:7 am - 7 pm
Fri:7 am - 7 pm
Sat:9 am - 5 pm

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