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Martin's Cleaners Ltd

Martin's Cleaners Ltd

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2.5 Google Review
1072 Islington Ave, Toronto, Ontario, M8Z 4R6, Canada
(416) 231-3327
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Refresh Reviews 2.5


Sep 3, 2018
Interesting reading the polarizing reviews from other about this place. Anyway, to me this is a family business that has been around for quite some time. I only bring my shirts here, it’s relaticely cheap $3 a piece. Their process broke some of my buttons but they replaced them diligently and without extra charge. The customer service is dry indeed but they have never been rude to me.

Jul 6, 2018
Great service, nicest people, reasonable prices!

Feb 8, 2018
Do not use this place, please take the time to read: Moved to the area last summer and needed a new dry cleaner. Martins was the closest one so we gave them a try. The service was always sub par, you never get a printed ticket with a cost of your order but I was willing to look past this as the actual cleaning was decent. Then on a recent pick up, my fiancée was told that one of my shirts was missing so I went in to see what was taking so long. They took me to the back and showed me a few shirts that had also lost their owner and asked if any were mine. Thankfully I recognized mine and was able to take it. The excuse was that the ticket number had fallen off. I picked up my next order and the next day I was looking for a specific shirt for work, but I could not locate it. I quickly realized that it had not come back from the cleaners the day before. After work I went back to Martins and calmly said that one of my shirts was missing and gave a description. The woman did a search and after a couple of minutes she came back with my shirt. She then said that “this is what happens when you don’t bring in your order receipt”, but I told her that I had done so when I first picked up the order. I then stated that this is second time that this has happened and that I am now worried that I have more clothes missing. She got increasingly upset at me and said “well it’s not lost”. That’s true but not reassuring at all given the past 2 orders having issues. She then asked me for payment, and I said you have to be kidding... I actually think that I likely paid for it when I first picked the original order, but who knows as you never know what the total is going to be. The woman got visibly angry at me and told me to leave in front of other customers waiting. I stated great customer service and her reply was “great customer”. Not sure what I did wrong? I will never go back to this place and I strongly suggest that anyone reading this do the same. Unless you like horrible over priced service and the high potential of losing you clothes.

Jan 23, 2018
I dropped off 2 shirts for dry cleaning, and 1 pant to be hemmed. I never requested to have my pants dry cleaned nor is it written on my sister. When I went to pickup my cloth they dry cleaned my pants, when I spoke to the lady, I told her I never asked to have my pants dry cleaned, she goes well they did it what you want me to do, she went on to say that I should have said no dry cleaning!! Really??? My receipt does not state that I requested to have they dry cleaned. I paid for a service which I didn’t request. Am I going back there. No.

Sep 7, 2018
Lost my husband’s pants.

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Opening Hours

Mon:7 am - 6 pm
Tue:7 am - 6 pm
Wed:7 am - 6 pm
Thu:7 am - 6 pm
Fri:7 am - 6 pm Open Today
Sat:7 am - 5 pm

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