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Longfields Manor Long Term Care

Longfields Manor Long Term Care

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3.9 Google Review
330 Beatrice Dr, Ottawa, Ontario, K2J 5A5, Canada
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Refresh Reviews 3.9


11 months ago
Dhruvil Patel is a great hard worker. Bringing my mother in I was nervous but after meeting Mr.Patel I know she’s in good hands. Seriously thank you for being caring and so kind. Highly recommended this location especially with Mr.Patel working there.

Dec 16, 2024
I want to express my gratitude for the amazing care my mom receives at Longfields Manor. The staff are compassionate, attentive, and treat her with so much respect. It’s evident that the staff genuinely care about the residents, which gives me great peace of mind knowing my mom is well cared for and in safe, loving hands. Thank you for making her feel safe, happy, and cared for every day!

Apr 9, 2025
My mom has been staying at the LFM for over five months now. The staff here is amazing. They take great care of my mother. I am very thankful.

Dec 11, 2024
My mother has dementia. She was placed there to be in a safer environment. Our assumptions of this were incorrect. She has incurred since March 2024 to beginning December 2024 numerous injuries. In my opinion most of these injuries were preventable and controllable.

Apr 9, 2019
This facility is by far the worst long term facility in Ottawa. A rating of 1 star is mandatory in order to post a review, however, the rating should be well below zero. It is without a doubt that the level of care here is beyond unacceptable. The Director of care, has demonstrated that there is no compassion for those who require care, love and attention at this facility. This has been proven via the countless times which we were told, in plain English, that it was better for our loved one to die. It is shameful and beyond comprehension that these statements can be made on a repeated basis. It also serves as a reality check that this facility is interested in money above all else. Our loved one requires to be fed at least 2x a day as he is unable to feed himself. There has been much hesitation and resistance from the Director of care to support this request, simply because our loved one is unable to communicate with the outside world and verbally confirm that he requires to be fed. As a result, we are forced to feed him ourselves and take matters into our own hands, despite the fact that this facility is being paid good money to provide this most basic level of care. It must be said however, that the staff are in favour of feeding our loved one, especially as he has shown tremendous improvement and responsiveness to food. This was even confirmed by treatment Doctor associated with this facility. The fundamental issue lies simply with the Director of care, who in our opinion, does not have a shred of human dignity. It is our intent that this review is read by as many people as possible, but in particular, that it is read by the Director of care so that she can resolve this problem and allow for the much needed care to be provided by her staff, without any interruption, hesitation, doubt or delay.

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