Home Nursing

When we placed our mother into Medex/Baseline Rd we had no idea as to what to expect. It was moms first time at this and so she was nervous as were we.Very shortly the Medex crew created the loving environment she was accustomed to and within the week she had called it home. Kudos goes out to first floor head nurse Joan, thx. Third floor Charlie whom hugged my mother every single day, thanks so much. Every one of the staff deserve recognition but I don’t recall your names but know your golden..Cutting this review short I’d like to say if loving and caring is important to you…I recommend Medex!

We visited here as part of the process to find an appropriate long-term care facility for a family member. This looks like a wonderful place. They specialize in making it a home-like environment for they patients, most of whom suffer from some sort of Dementia. The only problem for us is that there are no government subsidies available, which makes it somewhat expensive. Update: My mother has been staying here for the last few months now and this is indeed a wonderful place for your loved one with moderate dementia issues. The staff is excellent and the care the residents receive is truly wonderful.

I can't say enough about the excellent care Homewatch has been providing for my Mom and continues to provide. Mom feels very at ease with all the staff. A special thank you to Mark and Robert for your daily care and compassion.

The care and compassion offered at Granite Ridge for my father were beyond compare. They were patient with our families extensive questions and any concerns were addressed very quickly (ex. nurses would give us updates if he was feeling under the weather etc and we called to check in). The food was healthy and plentiful. During my father's 2 year stay they truly made us feel welcome. The compassion and caring they showed him in his final days were above and beyond and they not only cared for him respectfully they also made sure my mother and ourselves were also fed and attended to this difficult time. I can't thank them enough. Anyone considering a long term care home should feel at ease of a loved one living here. They truly do the best that they can.

Seniors residence in a quiet neighborhood!

The workers are professional and truly care about my mother. They are conscientious, reliable and often make helpful suggestions.

Awesome care for my grandmother, Robyn was an angel treated my gran with nothing but respect, and love.

Perfect for rural families! After having my father needed care for his health, we decided to place him at Richmond Lodge and we are happy with our decision. He was well cared for by staff and residents and stayed active in programs. This home is not 'luxury retirement residence' but truly a home- away from home. My father felt comfortable, as did we in this environment which was cozy, safe, and warm. I recommend this home to many rural families/people in Richmond/manotik/kanata.

I can't imagine better care for my Mom. Since moving to the Courtyards 6 months ago, her quality of life has improved and so has her physical strength and memory! My Mom is so much happier at The Courtyards and I think it has everything to do with the caring staff, the daily activity programming which includes a lot of visiting musicians, and the healthy meals served in small dining rooms so as not to overwhelm. I didn't see it at the time, but when she lived at home there wasn't enough stimulation or excerise. I can sleep at night knowing that my Mom has such great care.

Not a very good company If your healthcare provider doesn't show up for their apt. to take care of you or your home or goes on vacation for their apt. the company does not inform you your waiting and waiting and no one shows up the company does not inform you at all They do not call you to tell you no one is showing up unless you call in and say something and they still don't help you......very sad when you have an apt. and no one shows up and the company does not call you to tell you no one is showing up

Never had good staff, takes 10 tries. Was told we qualified for support, and after assessment, someone would call us in 2 days. 2 weeks later, i called...couldn't reach anyone, left a message. They responded 2 days later, said someone would be in touch in 2 days....its been a week. Last time we had their services, we got extremely terrible service. That's what happens when you get the government contract.

My Mom is taken care of at this residence and they seem to take care of her. Food looks good. So far we are happy

please update your phone no# as the one listed is a fax no?! high pitch feedback. thx

Great company to deal with

Besoin de réorganisation. Personnel infirmier doit augmenter ses connaissances: médicaments, interventions pour personnes avec démence, respect de la personne. Pourquoi le linge des résidents est si facile à perdre?