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Chartwell Deerview Crossing Retirement Residence

Chartwell Deerview Crossing Retirement Residence

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3.6 Google Review
460 Rymal Rd W, Hamilton, Ontario, L9B 2P7, Canada
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Oct 10, 2018
My parents moved to Deerview almost 2 years ago from another retirement residence in another city in order to be more centrally located between their children. In that first year, our family was not very satisfied with the management of the property. In the meantime my mother had become terminal so a move was not a possibility. However a new general manager took over during the second year and I can honestly say that we are so happy that we kept my father at Chartwell Deerview. The leadership of Parry Lawrence (the new GM) has made all the difference. There is a sense now that the staff work together as a “team”. Complaints and/or suggestions are actually now being heard and followed up on. We have also been very impressed with the support, genuine concern and follow up that my father has received since the recent passing of my mother. Parry is also encouraging both the engagement of residents and community building through quite a few new activities and entertainment. We are certainly assured that under the direction of this new management team, that we have placed my father In a most supportive environment in which he can age with dignity and that we can expect the care that most families wish for their aging parents. Kudos Chartwell!

Nov 6, 2018
This place is filthy and not a secure place for items in individual rooms. Recently a friend had to move from here to a hospice. As he has no relatives he is dependent on his lawyer and us to take care of his estate and personal possessions. Issues are being dealt with now.”

Aug 31, 2018
Clean and seems well-run.

May 9, 2016

Oct 5, 2017

INDUSTRY BLOGS

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