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The Rosslyn Retirement

The Rosslyn Retirement

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2.8 Google Review
1322 King St E, Hamilton, Ontario, L8M 1H3, Canada
(905) 547-5060
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Mar 12, 2018
Regarding my niece Kelly Culver negative statements about Rosslyn Home where MY Mother (Kelly’s Grandmother) lives, THEY ARE NOT TRUE. I will not get into her pettiness of the appearance of furniture and carpets, just the important issue here, MY MOTHER. Medical transportation has been provided by me. Taking her to and waiting when she has an medical appointment. Also, picking her up from hospitals when she goes by ambulance including the one time by another family member. The testing to see if she had a blood clot was done on the scheduled appointment date, again I was the provided transportation. Please note to ALL, her health is not being neglected and anytime my Mother has a medical issue, depression, crying or medical appointment, my house is informed immediately by a Rosslyn staff member day or night. She does have Alzheimer’s and is continually going through the advancing progressive stages both physically and mentally. I will not remove her from Rosslyn, her health is not being neglected and her personal needs are being met by staff as well as the necessary professional medical personnel. As for the complaints by my niece if they cared so much they would get off their butts and go see their grandmother more than once. I go every week and spend 5-6 hrs with her because I know it makes her happy. This is not the first time that Kelly has made poor judgement calls and shot off her mouth with out thinking. I have never had one seconds pause to think that MY mother is not being cared for in a proper and professional manor. The staff has always put my mothers need first and worked with her to make sure that she is getting the best care. So in summary if Kelly has any complaints she needs to just keep them to herself. This is my mother and Kelly's opinion has zero affect on how she is looked after. James and Minnie Jones

Feb 12, 2018
My grandmother is in this home, and not ONE SINGLE TIME have they done any activities or outings since she's been there. They don't have medical transportation - yesterday she was supposed to go for testing to see if she has a blood clot, and they didn't take her. The carpets are filthy and the furnitire is old and dirty. And I feel my grandmother's health is being neglected. Below I posted a picture of her leg from Christmas day. What do the residents pay $2000 a month for? Where the hell is the money going? I will be reporting this place to the board of health and anyone else I can.

Feb 5, 2018
The new owners ONLY goal is MONEY. After one of their residents had a bad fall , she was unable to walk to dinning area. They were actually charging $20 to bring lunch and another $20 for dinner to the room. When the $20 wasnt avail. for lunch she was not fed !! AND THE FOOD NASTY. just when you think it cant get any wose BED BUGS!!

Jan 30, 2017

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Opening Hours

Mon:8 am - 4 pm
Tue:8 am - 4 pm
Wed:8 am - 4 pm
Thu:8 am - 4 pm
Fri:8 am - 4 pm

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