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White Oaks Manor

Name: White Oaks Manor
Address: 650 Main St E, Hamilton, ON, L8M 1J8, CA
Telephone: (905) 547-1970
Price range: $$$

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650 Main St E, Hamilton, Ontario, L8M 1J8, Canada

(905) 547-1970

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Lisa Jessome

Aug 4, 2017

PLEASE DO NOT PLACE YOUR LOVED ONE HERE! My mother was placed here without me viewing it and not meeting the owners as I moved out west. ( the hospital waited until I left the province) The previous owners would never return a phone call. I called Kathy 30 times over a 2 year period to get an update on my mother's income taxes which they took over without my consent, still no phone call back. I also would call to get an update on my mother's health and no response. All I got was the run around from the staff working in the home and by Kathy's assistant. My mother's physical health deteriorated very quickly when placed here. She stopped walking and her only activity became sleeping for hours on end. I asked that they would implement omega 3's into her regime and they said they could not. Well my mother has died on their clock. She was not feeling well before her heart attack and they still DID NOT contact me to inform me of this. This is just a complete money grab. $1500 a month per bed, with approx 12 residents. That's $18,000 per month!! $216,000 a year! The money clearly does not go into the building itself. It reeks of urine and is infested with bedbugs. The rooms are filthy and unfit for rats to live here. The people and the city that allow this to happen is beyond me. Please don't place your loved one here, they do not care about the residents.

KC Jones

Apr 3, 2015

White Oaks Manor should be called bed bug manor. My sister has been living in this "luxurious dump" for a number of years. She has endured bed bugs for a number of years and the staff doesn't mind closing their office doors at the end of the day to go home to their wonderful bug free homes. Owner Cathy and manager Amanda state that they are available to any family members of their clients. However after many left messages that have gone unreturned |I have yet to speak with either one. We has chosen to remove my sister for her own safety. We will be taking her but sadly leaving her belongings behind. Their solution to the bed bugs is spraying the effected room but we all know that the bugs will just move to the next room until the coast is clear. Its sad that the SPCA treats their animals with more care and compassion than these people treat human beings. These issues are not isolated to White Oaks Manor. You should also know that this owner owns Proctor Manor, and West Dale Manor. They might not have the exact same issues but they are run by the same uncaring owner. Please take care when placing yourself or a family member with these people.

Chad Irish

Oct 23, 2018

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